I wouldn't feel bad about that. When I switched to Pulse8 FTTC and had a line problem, they believed the same as you until I referred them to the very same information. Let's hope they remember!

@kitcat: Thank you for your informative and helpful input.

BTOR say there is a "GEA" (Generic Ethernet Access?) job on my line, due to complete tomorrow. I'm not sure what that means...

Edited by glossywhite (Tue 17-Apr-18 04:01:07)

GEA is the GEA-FTTC service, so probably the provide

In reply to a post by MrSaffron:

GEA is the GEA-FTTC service, so probably the provide

Would you mind expanding on that for me and explaining in layman's terms, thank you.

[Update]:

Listened back to my call with EE from the 14th of April, and he said "Eco Plus" & "tags on the line" systems BOTH confirm that 17th is the day we'll be switched on. He said "guaranteed" in the call.

Edited by glossywhite (Mon 16-Apr-18 22:33:20)

GEA = Generic Ethernet Access Fibre to the Cabinet

Which is what Openreach call the VDSL2 service

So as a GEA job when you are waiting on moving to FTTC probably is a GEA provide

In reply to a post by MrSaffron:

GEA = Generic Ethernet Access Fibre to the Cabinet

Which is what Openreach call the VDSL2 service

So as a GEA job when you are waiting on moving to FTTC probably is a GEA provide

So tomorrow you suspect is the big day, based on my info?

Probably

Newsflash!

Just spoke to someone internally at BT (an SMC in Scotland) and the BT engineer on duty said "I can tell you you're on cabinet number 3, and I can tell you 100% beyond any shadow of a doubt that this cabinet DOES have FTTC enabled, and that there's a job scheduled for 8am today to connect you up to fibre, and it's pretty much a guarantee."

This was an internal guy, somewhere in Scotland, something to do with frames and provisioning.

Glossywhite

If you look at the checker does it still say planed or does it now say available?

You may be one of the first ( maybe the first) to go live on the cab.

Please run a speed test on this site and let us know the results once EE have done their bit as well.

I assume you are a night worker from your weekday posting times so will see this when you wake up! and everything will be complete.by then.

Edited by kitcat (Tue 17-Apr-18 14:26:21)

In reply to a post by glossywhite:

CodeLook map seems to have misplaced it so that it's MUCH further up our road

I just looked at CodeLook for my exchange & it also completely misplaces my cab. to be in the completely opposite direction from me.