Different prices quoted for EE within the same Post Code ?

I am just about out of contract with BT FTTP 900mbps presently @ £47.05 per month.

I looked at the EE price for the exact same package that I presently have with BT and received a quote of £38.99 per month for a house a few doors away in the same Post Code. - (A saving of £8.06 per month or £96.72 per year).

When I looked at the price for my house, (for the exact same package for my house a few doors away from the neighbour), and the quote increased by another £2.00 per month to £40.99 presumably because I am presently with BT.

Is this sort of price quote variation in the same Post Code permitted ?

In reply to a post by Fido:

I am just about out of contract with BT FTTP 900mbps presently @ £47.05 per month.

I looked at the EE price for the exact same package that I presently have with BT and received a quote of £38.99 per month for a house a few doors away in the same Post Code. - (A saving of £8.06 per month or £96.72 per year).

When I looked at the price for my house, (for the exact same package for my house a few doors away from the neighbour), and the quote increased by another £2.00 per month to £40.99 presumably because I am presently with BT.

Is this sort of price quote variation in the same Post Code permitted ?

If it isn't you would have lots of ISPs in trouble with the competition authorities for offering deals for new customers with a lower introductory price than for existing customers!

In the search for EE quotes: I put our post code in and then inadvertantly input a neighbours house number. - The quote for FTTP 900 mbps was £38.99 per month.

I then put the same post code in the EE search for quotes with our house number and the quote for FTTP 900mbps was £40.99 per month.
- (ie. £2.00 more per month).

I tried again using the same post code and the near neighbours house number and once again the quote for FTTP 900mbps was £2.00 less per month at £38.99 per month.

Both quotes are offer prices for two years but the fact they are different seems whiffy.

I am with BT: does this make a difference ?

I am happy with BT and I planned to see if I could get BT to match EE.

The lower quote is £8.06 per month less: is EE as good as BT for the same FTTP 900mbps package ?

Update:

I contacted BT since I am almost out of contract and I negotiated a lower price.

At first they offered £44.99 which I refused.

I wanted the £38.99 that my neighbour would get and received the Brand New Customers Spiel.

I was then told the EE did not supply my area which I made clear was wrong.

Then they said that I could only get a discount if I took out more services with them which once again is wrong.

Eventually they offered me the £40.99 that the EE website offered for my house and to avoid hassle I took that.

Overall I am happy with BT and I was reluctant to change.

For future reference in two years time; sre those who have changed from BT to EE just as happy with the speed and performance?

Been on EE about a year now - service is the same as with other FTTP providers - never had any issues. The good thing is I get a £20 discount each on unlimited mobile deals for 3 phones in the house.

I changed from BT to EE when my contract was ending a month or so back. I moved as EE were cheaper and I could get access to better mobile deals.

It was just a billing change. They sent a new router and the old BT one was returned via the EE returns bag they sent (all goes to the BT logistics centre).

As I use my own router I didn’t change anything, the PPP session didn’t drop and I still use the BT default username. The IP addresses are BT ones, the only change is I now pay EE rather than BT.

A few years back EE and BT had different networks, but now they both use the BT network. The BT person who tried to tell you EE wasn’t in your area needs retraining!

In reply to a post by Fido:

Is this sort of price quote variation in the same Post Code permitted ?

In short, yes. There are no rules in retail broadband to prevent price gouging, unlike in the energy or insurance sectors.

It's assumed that the market will take care of this: if you don't like the offer from provider A, then you have hundreds of other providers to choose from.

But you'll also see cases in this forum where vulnerable people have been paying £80 or £100 or more per month for a phone/broadband service, where if they had bothered to ask or shop around, it would have been £40 or less.

Like changing bank accounts, people have been traditionally reluctant to change provider, perceiving potential risks or hassle. The "One Touch Switch" service is supposed to make it a lot easier.

Good to know. - I too use my own router, (ie. an Asus RT88U Pro, which works really well).

Since I have just resigned with BT, for another 2 years, it will go onto the back burner for now but in 2 years time, (after good feedback), I may change. - We will see how it goes.

Thanks to all who supplied comparison feedback.

In reply to a post by candlerb:

In reply to a post by Fido:

Is this sort of price quote variation in the same Post Code permitted ?

In short, yes. There are no rules in retail broadband to prevent price gouging, unlike in the energy or insurance sectors.

When obtaining quotes it does seem whiffy that different houses in the same post code receive different quotes for the same product.

Now we know we will be able to watch out for that.

I do shop around for comparison when contracts are ending but my usual policy/preference is to stay if the service is good and the prices are reasonable when compared.

Some months ago, when I was considering changing to EE TV and broadband as Sky were being unreasonable regarding price increases but Sky then offered me a great TV deal to stay and they also offered me a really cheap broadband deal as part of the package, (around £20 per month for FTTP 900mbps), but since I have been happy with BT broadband I took the Sky TV and I stayed with BT for broadband.

Price comparison is hard enough without adjacent houses within the same post codes being quoted different prices for the same product.

Yet another price test filter when trying to compare quotes.

It is the difference between a "new customer" and an "existing customer recontracting". Because BT now own EE you are likely seen as an existing customer. Sky are particularly guilty of giving existing customers much worse renewal deals than new customers (I am thinking TV here as that is all I use Sky for). It has been standard industry practice for years and unless something changes from a regulatory perspective I can't see it changing (it has only fairly recently changed for insurance products where the difference could be very significant).