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juzzy25
(member) Thu 21-Aug-08 08:54:41

New phoneline can I order broadband or wait??

[link to this post]

My phoneline became active at my new house (line was already there) on 18th August.

How do I have to wait before I can order broadband, I'm trying to order on O2 (not unbundled service but the Home Access package) and they can't seem to find my number.

Can anyone help??

deleted
(deleted) Thu 21-Aug-08 08:59:58

Re: New phoneline can I order broadband or wait??

[re: juzzy25] [link to this post]

It can take several days to a week before the BT database is updated to recognise the number.

yarwell
(sensei) Thu 21-Aug-08 09:31:48

Re: New phoneline can I order broadband or wait??

[re: juzzy25] [link to this post]

put the number into the number checker and cut & paste the output here.

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade.

BSD
(member) Thu 21-Aug-08 14:09:31

Re: New phoneline can I order broadband or wait??

[re: deleted] [link to this post]

Can't wait for the day when the UK no longer has to wait for BT to SLOWLY do things.

deleted
(deleted) Thu 21-Aug-08 16:02:49

Re: New phoneline can I order broadband or wait??

[re: BSD] [link to this post]

I doubt that day will arrive in my lifetime.

Anonymous
(Unregistered)Thu 21-Aug-08 21:29:55

Re: New phoneline can I order broadband or wait??

[re: yarwell] [link to this post]

Tried the order again this morning on the O2 website and it works fine, the order should go live on 29th.

My exchange is so small they'll never unbundle it but at least I should get a fairly good speed after the 10 day profile muckabout.

Thanks again.

djchapple
(committed) Sun 24-Aug-08 12:00:59

Re: New phoneline can I order broadband or wait??

[re: Anonymous] [link to this post]

When you get a new BT line with a new number it may well be that the number has been in use before.

When you do a line check how do you know that the line check refers to your use of the number and not the previous usage.

Now with Virgin Media cable (2MB) probably going over to Sky LLU.

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