Zeb's £10,000 BT line

Up Sync=416Kb/s LoopLoss=25dB SNR=8dB ErrSec=17
Down Sync=2784Kb/s LoopLoss=50dB SNR=15dB ErrSec=0

See what happens when BT throw money at a problem ? It gets worse !

Attenuation 6dB higher, upload speed halved ! Well done, BT !

What do AAISP have to say?

this will cause some people to say this is why BT shouldnt spend cash on replacing copper as in your case it could be considered a complete waste.

And think of all those trees that had to bite the dust as well.

In reply to a post by Chrysalis:

this will cause some people to say this is why BT shouldnt spend cash on replacing copper as in your case it could be considered a complete waste.

Sadly I'm inclined to agree. It could be BTor incompetence though.

In reply to a post by Chrysalis:

this will cause some people to say this is why BT shouldnt spend cash on replacing copper as in your case it could be considered a complete waste.

Wasn't it the case that BT opted to replace part of the run? Perhaps they picked the wrong box A instead of B. Sorry I'm getting confused with I'm a celebrity BT would of course have a far more accurate way of determining where faults lay.

In reply to a post by zebedeee:

Up Sync=416Kb/s LoopLoss=25dB SNR=8dB ErrSec=17
Down Sync=2784Kb/s LoopLoss=50dB SNR=15dB ErrSec=0

See what happens when BT throw money at a problem ? It gets worse !

Attenuation 6dB higher, upload speed halved ! Well done, BT !

Your story with BT becomes more and more like a nasty car crash by the day, they really are (atleast with regards to your line) totally pathetic.

In reply to a post by b4dger:

What do AAISP have to say?

AAISP are going to be in a 3-way conference call with BTO Senior Managers tomorrow afternoon.

In reply to a post by Chrysalis:

this will cause some people to say this is why BT shouldnt spend cash on replacing copper as in your case it could be considered a complete waste.

No, I don't think it was a complete waste. My line is capable of almost twice the speed that it was before. It's just that the actual fault is still eluding them.

My approach to the problem would have been this...... Connect a router to the various access points along the route between here and the exchange, and log the attenuation and noise. Then plot that against the wire length. Then investigate all deviations from the expected measurements.

Or is that too simple ?

In reply to a post by zebedeee:

Or is that too simple ?

I'd say no. I have seen BT do that with simple sync issues in the past. If they have no done that already, would raise questions, as it is a very simple thing to do.

Not as if they don't have a weather proof laptop now, is it?

Matt

Edited by deleted (Wed 02-Dec-09 22:33:00)