Hiss on Phone

Hiss on phone when broadband connected who i do call and
what checks to ask for ?Dont want a no fault found charge .
Too many experiences with bad engineers

Dis Gruntled

Have you checked that the ADSL filters are fitted/working correctly?

Filters = checked
Modem = checked
Phones = checked
Sanity = checked soon to be unchecked

Dis Gruntled

Report it as a phone fault, but don't expect an easy ride. You have what's known as a HR-dis - or a high resistance joint somewhere. Eventually it will fail completely.

In reply to a post by zebedeee:

but don't expect an easy ride.

zebedeee you have past experience ?

Dis Gruntled ?

Have you considered ordering just a new phone line and then ditch your old one? Faster and easier, and still cheaper (I think) than having a BT engineer fail to repair your existing line.

Of course, you could insist on USO rights but thats not good for braodband or normal telecom services other than voice telephony.

In reply to a post by Anonymous:

In reply to a post by zebedeee:

but don't expect an easy ride.

zebedeee you have past experience ?

Dis Gruntled ?

Well, if you mean "Have you had a problem with your broadand since July, which BT are unable to find and fix ?", then the answer has to be YES, I suppose.

It could be one of many things, an HR-dis is just one of them.