yarwell, the upstream is nearly always very good, hence me wanting to stay on the office product rather than 448k...its nearly always much faster than my download speed, even with download speeds of 0.1mbs i still get a really high upload speed and really good ping...as I say I can play games fine with no lag at all, and don't want to end up on a fixed 2mb line if it would affect online gaming??
Matt I havent asked other neighbours but will try to. Most of them are fairly old is my worry, my 82 yr old neighbour said his net was fine but let me have a look at his router page and even test out his wireless for a few days, and he definetly has the same problem with talk talk as I do here.
whether other neighbours will willingly let me try their connections or even know what i am talking about I dont know!
Cheers

James

in my experience the upstream being on the limit can cause the symptoms you describe. You should at least try a period on 448 as part of the diagnosis.

In reply to a post by yarwell:

apart from asking the person responsible to stop using things so that the interference stops

what sort of thing is causing the problem ?

Full story here and here.

In reply to a post by yarwell:

apart from asking the person responsible to stop using things so that the interference stops

what sort of thing is causing the problem ?

I believe it to be from the ballasts in the fluorescent lighting, getting into the bt telephony network from an internal extension that is quite possibly in contact with the mains supply to those lights Please see my threads on it Thread 1thread 2 you can see the sort of issues are being caused,
there are quite probably 1000's of ASDL connections that are affected by similar outside interference,and if like in my case where no disconnections are occurring then unless the end user has monitoring software etc then they would not know why throughput was low or erratic and just blame it on congestion etc, if REIN interfered with the Voice side of things then BT would jump through hoops to fix it, and quite possibly seek a change in the law to get the same level of protection as the power companies have

beat me to it,lol

Edited by tommy45 (Sat 12-Jun-10 16:23:59)

Quick ain't I.

I've just had another thought.

If you can enable SNMP and telnet on this router (Edit: the speedtouch) from our admin range, we can setup remote sync/snr/error count monitoring.

If you're able and willing to do that, let us know with the SNMP community name (read only access) and a user that has access to telnet (will need to be a WAN user, not administrator) on the ticket and we'll set it up.

Matt

Edited by uno (Sat 12-Jun-10 16:38:39)

Hi Matt,

Willing to try anything, to confirm you want me to take the vigor off put the speedtouch on and then.... you've lost me a little lol...I will plug it in and see if I can find this SNMP and telent info and put it in the ticket if I can!

Cheers

James

Jus6t realised its a speedtouch 585 v6 not whatever number i made up earlier! Been searching google and seems noone knows how to do the SNMP on it? Would it be easier on the vigor one it seems to have a lot more options!
I added a "WAN_ADMIN" user btw...is that what you meant for the telnet?

James

Can you just confirm the Vigor model number?

vigor 2080

Or do you mean 2820? If the 2820, we just need SNMP to that as we have the OIDs to monitor that already in a template.

Matt