In reply to a post by RobertoS:

As I understand it, the Openreach charge to ISPs for regularising a master socket is £25 plus Vat. That's if it is done when an old master socket is found on a fault visit.

If an engineer is booked purely to do it, then a callout charge (of about £125) applies as well.

See this Openreach page.

If an old master socket is discovered during an FTTC installation, there is no charge for fitting one.

If that is all correct then that is a pain.

We have no fault on the line so if the engineer visit is the only way then it's not worth the charge .

The line doesn't have FTTC available (exchange is ~250m around the corner from the business) so that rules out any visit by an engineer for that.

I have 2 other options to try, a work colleague who was a former Openreach engineer OR pop round to the exchange and see if I can wing it and get an engineer to pop round on his lunch break (father's business is a restaurant so I can always offer a meal on the house )

Edited by deleted (Sun 24-Jun-12 00:25:30)