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Would i benefit if i got another bt line installed for a 2nd broadband connection? Would my speed theoretically be the same as what im currently getting or will the speed be halved over the new line and current one. I will not benefit from fibre so was wondering if this is an option so the kids could have one broadband line to themselves and me and the mrs can have our own.
Thanks
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If the connections are the same speed (they may not be), you will get double the total throughput. With the right equipment, it is possible to 'bond' the connections so that any device can make use of the increased throughput.
It's not the age... it's the mileage.
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well i've read up on bonding and equipment costs seem costly and to be honest i don't think i have the knowhow to do that, i was just hoping for another line to be installed from the house to the pole outside which also connects to the neighbor's house but he doesn't have phone or broadband, so hoping for 2 master sockets so i connect 2 different broadband connections but wasn't sure if it works like that, i was thinking of asking my neighbor if i could use his line but he ain't very sociable.
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Mick gave you the right answer to start with.
The bonding part was a bit of extra information as to what you could do if you wanted a faster connection that could be used to its full extent by you when the kids weren't using any of it. (Even that's a big simplification but you don't need it anyway).
To provide a second line to your house should be simply a case of ordering it. I think it would probably use a second pair in your existing cable from the pole, depending on its age (type), condition etc.
You may get a small degradation on your existing line but nothing of practical significance. You may find the second line considerably different, as once it arrives at your cabinet it could have a very different connection back to the exchange. It could be better or worse because of this. Or it may be near enough the same - you just can't forecast it.
Go for it  .
But - are they likely to run up huge phone bills?
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - BQM
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Lol i will most likely not bother connecting a phone , unless they connect there own all should be well.
i'll order a second line, hopefully i get it for free if i order broadband with it aswell, guess we'll see, i'll update when its up and running.
And sorry didn't quite understand Micks answer till i read yours over but understand what he was saying now, thanks to you both
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I got a second line in years ago and is it a benefit? .... hell yes..... when the service goes down even for a few hours it can be a right PIA.... Always happens at the weekend or so it seems
With the amount of equipment using the internet now it makes sense [to me anyway] for a second line, You can get 12 month free deals on some providers so cost could be next to nothing. Swap to a different provider or platform at the end of a contract to keep the cost down [if cost is important]
If you get another line keep your existing line with a decent provider for phone and broadband, use the other line to swap deals and not actually worry about the phone number. ADSL or fibre deals on LLU or BT network.
The reason I say keep one line with a static provider is during a swap over from a provider a good few years ago I lost or sorry they lost a phone number I had for a long time..
A mix up their end cancelled the number and it was gone.
For back up keep the lines on a different supplier say BT for one line using their backhaul [adsl] and Sky for another line using their LLU, that way if there is a exchange problem then both lines may not be affected
If someone drives a bus over your cabinet then tough luck  or would that matter if it was fibre & adsl hmmmmm
Right now I cant talk as both my lines are in the same place.!!!
ZeN Line 1 BQM
ZeN Line 2 BQM
BT Backhaul sucks
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Hi thanks for the reassuring answer, i have had to create another account through BT to get a separate line installed, shame it can't be on the same account and shame im having to pay for line rental twice but every year i just pay for a one of line rental to get it out the way and only have to pay the 6 quid for unlimited broadband plus 100 quid worth of vouchers which i will most likely sell to put into my direct debit account and thats that broadband paid for the year plus more. however i have no llu services at my exchange unfortunately, just good old fashioned bt wholesale ADSL. was with sky years ago then talk talk and would never get above 3 megs plus connection would slow way down during peak times but when i went with bt i started getting around the 6meg mark and surprise surprise no slow down during peak times weirdly enough, so decided to stick with BT for now.
Thanks again for the answer and your experience with a 2nd line broadband
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You don't need to stick with BT Consumer.
Sky and TalkTalk were notorious for huge under-provision on their non-LLU services, and no longer offer them to new customers at retail level.
There are many good suppliers of BT Wholesale services. Plusnet aren't bad wrt the connection itself, though the Customer Support system is being radically changed to nearly everyone's dismay. Then there a large number of smaller suppliers with reasonable prices but not the big giveaways to joiners.
Avoid the Post Office, as their broadband is now run by TalkTalk and seems to suffer just the same problems as their non-LLU retail service did. I have a feeling Tesco may be heading the same way.
John Lewis may be worth a look next year. Run by Plusnet, but with JL levels of support by the sound of things.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - BQM
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i should have probably done more research before committing. i figured bt would have been my best bet as i got a terrible service with the others and miraculously after switching to bt my speeds went up and no slow down during peak times, (bt playing dirty perhaps?) i think ive got 14 days to cancel so i'll definitely see if there's any decent offers out there and read up a bit on Bt wholesale with other providers, sky is a definite no no as they only offer 40gb a month. i think they called it sky connect might have changed now since i last had it though
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It's Sky Connect that was dreadful.
I'm sure it was stopped, but it does look to be available now Sky Broadband outside Network area: Connect is available at £17pm with no monthly usage cap (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 6Mbps. Connect subject to a Network Management Policy. That's not the 40GB you mention though. "Network management Policy" - baadddd news.
The 40GB I think is the low end Sky LLU.
Edited by RobertoS (Sun 12-Jul-15 14:53:41)
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Yes have just had a look at there website, 16.40 for line rental plus 17 quid for sky connect! extortionate prices. and yes im pretty confident that sky connect a few years back had a 40gb download limit as thats one of the reasons i switched to bt, 40gb is less than 1 weeks usage for me and the family now.
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just typed in my phone number and post code and it appears they still only offer 40gb for sky connect, paste as follows
"The Sky Network is expanding into your area over the next six months. In the meantime, we can offer you Sky Broadband Connect with a monthly usage allowance of 40GB. Within three months, after the Sky Network rollout has completed, you'll be transferred to Sky Broadband Unlimited with a totally unlimited monthly usage allowance. You will be notified of the change by email and can contact Sky at that point if you would prefer to downgrade to Sky Broadband Lite.We are currently unable to offer Sky Fibre in your area, if you would like to be kept informed of when it will be available, you can register your interest here."
The Sky Broadband & Talk items available are shown below:
Edited by deleted (Sun 12-Jul-15 16:11:58)
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I think you said you have ordered the BT? You may as well stay with that for the year and change at the end. The original plan, except you will have a good place to swap to.
There's something dubious about them saying 40GB, where is it? The quote I gave is from the Legal section.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - BQM
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yes ive ordered it but no engineer visit till the 3rd of August and also paid line rental upfront so probably best to stay with bt for now.
Go to the sky website and click on shop broadband and phone, click on broadband unlimited, it asks to type in your phone number and postcode (if you want my own to test for yourself, let me know) . It then pops up with "The Sky Broadband item you've selected is not available in your area, however we can offer you the following:" which is sky connect, once you click accept it goes into further detail which i pasted in my previous post sorry i should have put it in quotes . i do find this astonishing, 17 quid for broadband for 40gb of data. there will be some people out there who haven't got a clue who are paying over the odds for this service. kind of like myself 4 years ago.
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If you want two lines then go with a different ISP. That way if BT have a network issue\outage then your other ISP is unlikely to be affected. Never put your eggs in one basket.
Also, at the end of each contract you can then flip from one provider to another to get the best savings.
If you purchased a dual WAN router like a Draytek 2920 as well then you could load balance the lines and use auto failover in case one line fails for a period of time.
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I don't think i've ever suffered an outage fortunately but theres no llu at my exchange so even if i was with another provider both would fail anyway right?
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I'd need your phone number or another in your area. Mine would offer me LLU.
With the Legal and that being so far out of kilter, it would be very interesting what would happen to anyone going over 40GB. Though on a maximum 6Mbps downstream speed that could take a while.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 58162/14182kbps @ 600m. - BQM
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im not sure what would happen, don't think i ever went over the 40gb mark out of fear for charges as i wasn't sure how much they where. but i guess a quick phone call to sky would answer that question most likely. Also just noticed that SSE everyday broadband have free unlimited broadband for 2 years (also available through bt wholesale) they any good? Plus only 12 quid for line rental!! compared to bt's 16
Edited by deleted (Sun 12-Jul-15 17:12:20)
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As that saying goes "You pays your money and you takes your chances"
plusnet user
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Yes indeed!
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Decided to cancel bts order for 2nd line and go with sse broadband and phone, however i won't get line installed till the 27th of August! whereas bt was going to install theres on the 3rd of august, Doesn't isps have an obligation to install new line within a certain time frame? seems an awfully long wait.
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Depends on a mixture of what you are ordering and it can vary from day to day as to what appointment slots are actually available.
Some areas see big spikes in demand with people upgrading to fibre services, and repair work always takes priority.
Install slots 4 to 5 weeks in advance are not that unusual for some parts of the UK, and as its holiday season the ranks of installers will be a bit thinner.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Ah well we all need a break from work now and again, can't hold that against them
Just a little weird thats all as bt allowed me to pick several install days from the 3rd all the way through to the 7th (available openreach slots) i figured sse would have similar slots open. I guess not. Suppose i'll have to be patient
Also does anyone have problems using this forum on there phone? If i try typing using my phone, say replying to a post, it goes haywire, words jumble about the place like it has a mind of its own or is it just my phone?
Edited by deleted (Tue 14-Jul-15 21:11:59)
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The slot system is what all providers use, but down to the SSE wholesaler whether this is passed on as an option, or they just pick a slot for you and you fit around that.
Not on my phone for this post, but do post a lot via phone and don't have that problem. Auto correct can morph the odd word, but then my brain does that on its own sometimes too.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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ok thanks MrSaffron
Yes i thought it might have been autocorrect
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Perhaps a dumb question at this point... Why would you pay double line rental and DSL subscription if you canget fibre for probably 2/3 the cost and probably much more than double the speed? If you don't have access to fibre, ignore me (I have 3 phone lines in my house for BB but only because I have no access to Fibre)
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From his OP I assumed the estimate for fibre was very low.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57840/12740kbps @ 600m. - BQM
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No fibre in my area at the minute, and when it does come i will not get access to it unfortunately, 3km from the exchange. maybe 2.9km from the cabinet.
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No fibre in my area at the minute, and when it does come i will not get access to it unfortunately, 3km from the exchange. maybe 2.9km from the cabinet.
That's unlucky. Maybe they'll install FTTP and surprise you.
All the best.
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The surprise being that i hand 10 grand to openreach then yes i may get fttp , But ain't going to spend them sort of costs installing fibre and neither will they most likely, Don't see BDUK spending that either. happy days eh
And Thankyou
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Sorry ive got another question as its been bothering me. Are openreach able to use existing pairs in the wire coming into my house for broadband? I know there are 4 wires in total, 2 doing nothing and 2 connected to the master socket and the pole outside thats "splits" the underground cable between me and the neighbour, sorry i don't know the correct term for it so i'll call it a splitter for now so will there be enough room in this "splitter box" "at the top of the pole outside" to connect my 2nd broadband line?
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Yes.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57676/14040kbps @ 600m. - BQM
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Just thought i'd record what was going on just incase anyone will be interested in the future by doing the same.
Bt engineer turned up and installed a master socket for my 2nd line, he used existing pairs in the current line coming to my house, 5 min job however my current line does not seem stable, the speed is fluctuating between 1 and 5 mbps and the ping is quite high
Bt speed test results
https://drive.google.com/file/d/0B6P4YHfJb6--SFVJOEt...
router stats
https://drive.google.com/file/d/0B6P4YHfJb6--VGZiZUF...
The broadband isn't currently up and running, just the phone at the minute on the 2nd phone socket, it might just need time to settle but doesn't seem right to me
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Windows 10 is hitting traffic levels at a number of a providers so might be that if the line stats are otherwise stable
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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it might be but i don't think it is, did a few tests before he came and all where showing 5.9 mbps with a ping around 46ms to 60ms, he disconnected my current socket a few times and with me changing the router dlm has kicked in and put me on a 5mbps profile but that doesn't effect ping so im a little baffled, i'll do some more testing through the week i just hope it sorts itself out as i can't be bothered with engineer after engineer.
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Because it only needs one sync at the speed that requires the 2 Mbps IP profile for it to go that low, and then will only rise slowly once things do improve.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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As MrSaffron says. But with a sync jump that big there's a fair chance of an overnight rise to near full speed. Small jumps can take up to 5 days for the IP Profile to rise.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57676/14040kbps @ 600m. - BQM
Edited by RobertoS (Tue 04-Aug-15 19:51:41)
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Sorry ive got another question as its been bothering me. Are openreach able to use existing pairs in the wire coming into my house for broadband? I know there are 4 wires in total, 2 doing nothing and 2 connected to the master socket and the pole outside thats "splits" the underground cable between me and the neighbour, sorry i don't know the correct term for it so i'll call it a splitter for now so will there be enough room in this "splitter box" "at the top of the pole outside" to connect my 2nd broadband line?
I may have misunderstood your post but there's no splitting going on. Think of the box at the top of the pole as a junction box. There's usually 20 pairs in the cable going up the pole, so when your two lines are working you will be using two of those pairs. You don't share any pairs in the Openreach network, not if you have broadband anyway.
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Yes it was my questioning that was the problem lol, even i didn't know what i was talking about but i assumed there was only enough room in the junction box for just the 2 houses and just for 2 master sockets and was getting at that there is 4 wires running through the cable to my home, 2 of them wires connected to my current master socket and the other 2 wires "pair" sitting in the bottom of that master socket not connected to anything, but i can confirm that they did use the spare pair in the line that connects from the junction box to my house, hopefully that explained what i was asking but then again i was confused while typing it. 
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I don't see that happening, Plugged in the landline and the interference i heard was pretty bad.
Plugged the phone into the test socket and the interference was gone, i assumed it was the socket itself but when i assembled the nte5 socket back up and plugged the phone back in it was gone, no interference, i don't have a clue where the interference is coming from/did come from
No interference since but when i did plug in the phone to test it thats when my router stats went crazy and dlm put me on the 2mbps profile.
Any clue where the interference is originating from/did.
Edited by deleted (Tue 04-Aug-15 21:18:35)
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You were correct, my ip profile returned to 6mbps but still receiving these random connection faults, i done 2 speed test within a 2 min period and here are the results, 1 of them just shows ip profile, download and upload but can confirm the ping was 230ms, but the test i done after it shows my stats look fine for my line, doesn't make sense.
https://drive.google.com/file/d/0B6P4YHfJb6--RjM5WEx...
https://drive.google.com/file/d/0B6P4YHfJb6--YTMySlh...
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The BT Wholesale speed test is not really geared up for constant speed testing better to use http://www.thinkbroadband.com/speedtest where you also do no need to both with the hassle of loading result to an online store to share.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Thanks, just ran a few tests and all are showing well, same as the 2nd screenshot on bt wholesale website.
http://www.thinkbroadband.com/speedtest/results.html...
Also wanted to try the ping monitor but seems i have a dynamic ip so unable to get results
We have detected that your IP address ................. is dynamic.
We do not currently support monitoring of dynamic addresses.
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Also wanted to try the ping monitor but seems i have a dynamic ip so unable to get results
We have detected that your IP address ................. is dynamic.
We do not currently support monitoring of dynamic addresses. F8lure does http://fruk.net/index.php?fruk=f8lure
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Thankyou, i'll give it a try.
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Just received sse router today, i would like to use my own and don't want to plug in sses as i've seen some terrible reviews of it and in a cottage with thick walls so don't want to be stuck with it for 10 days while the line stabilizes, Can't seem to find any info on router itself or in the box.
contacted them for username and password if they have one but they had no clue what i was talking about, Anyone know it?
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You can inspect and possibly configure its setup without connecting to the phone line. It might be relying on TR-069 so not have the username/password configured yet.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57584/13846kbps @ 600m. - BQM
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ah so it'll probably auto configure when i plug in there router, i've been through the router settings without plugging it in the socket but couldn't find much, very simple layout.
guess i'll plug it in, Don't think 1 disconnect and reconnect is going to mess with dlm to much
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You'll still have a job getting the password from it. Some routers will optionally display it, but I haven't seen many.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57584/13846kbps @ 600m. - BQM
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Just plugged it in and nothing unfortunately, I don't think i'm connected to the interent yet at there end :/ it does say something about it taking to midnight to connect. guess i'll see then
Ive never needed a password, either left it blank or used "password" as the password.
I don't think they'll require one hopefully.
Edited by deleted (Thu 06-Aug-15 18:35:18)
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Just had a look at the saved config file from my Netgear DG834GT router. I can see the BB username & password in clear text, also the UI login name and password.
All in clear text.
Tony
We have more and more laws, and less and less enforcement
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I hadn't thought of that, but I was thinking of in the GUI.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 57584/13846kbps @ 600m. - BQM
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There's nothing in the gui that states the username and password but i'll see if i can save current configuration and inspect it.
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It turns out that sse use a unique username and password for each customer, called them up again and finally got someone who knew what i was talking about but yes thought i'd let people know just incase they were wondering.
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