SSE Broadband Router Question.

I am thinking of migrating over to the SSE fibre broadband service and wanted to know if I had to use their supplied router or not. I would much rather use my own one. Thank you.

What router are you planning to use? As long as it is suitable for the service you are getting (in this case fibre) you shouldn't have any problems, providing you can do the setup yourself. SSE probably won't be any/much help if you have a problem though, as they usually only support the routers they supply.

Hi there. I hadn't made my mind up yet and am not an expert on such matters, but I wanted a good quality router that isn't wireless enabled. I never use wireless at home and am not totally convinced it isn't bad for your health either. I wanted it to be strong on security features as well. I am very willing to persevere, for as long as it takes, to get it all set up properly. I gave up trying to phone SSE, as they take forever to answer the phone and their staff don't seem to know much anyway. They even told me that customers HAD to use their supplied router, which I was very dubious about. Thank you.

You would probably need to go upmarket a bit to find a non-wifi enabled router, but all enabled ones I know of it is dead easy to turn off the wifi.

I gave up trying to phone SSE, as they take forever to answer the phone and their staff don't seem to know much anyway. They even told me that customers HAD to use their supplied router, which I was very dubious about. Thank you.

That sometimes follows as part of a cheap deal, monkeys & peanuts scenario

I never use wireless at home and am not totally convinced it isn't bad for your health either.

A little hard going initially, but stick with it for an hour and a half and see what is killing us and the bees, along with what started life on this planet and what has been hidden from us. You will then be sure.
https://www.youtube.com/watch?v=oS6FGzh3ygw

In reply to a post by dsldummy:

they take forever to answer the phone and their staff don't seem to know much anyway.

Unfortunately they seems true for most suppliers these days.

I'm with them for my gas and electric and I'm having problems with getting their website to accept my meter readings atm.

In reply to a post by Apprentice:

That sometimes follows as part of a cheap deal, monkeys & peanuts scenario

I'm glad you added the sometimes and the smilies, as it doesn't always follow.

In reply to a post by hk11:

In reply to a post by Apprentice:

That sometimes follows as part of a cheap deal, monkeys & peanuts scenario

I'm glad you added the sometimes and the smilies, as it doesn't always follow.

Having Plusnet as my ISP I know that can be the case, a cheap deal but good customer service and a reliable connection.

Edited by Apprentice (Fri 31-Jul-15 22:09:14)

Yep, Plusnet weren't bad overall.

Stick to SSE online chat where possible, much quicker than the phone queue, less stressful.

Thank you to everyone for all of the replies and I have now made the decision to abort signing up with SSE. Some of the stories I have read, about delays lasting several weeks mainly, have made me feel very uneasy to say the least. I can handle waiting a couple of weeks, or a bit longer, but any more than that would make things every awkward for me.

I think that I am going to sign up with Plusnet instead and will very likely subscribe to their ADSL 'Up to 17Mb' service. So, if anyone can recommend a good quality modem/router, without wi-fi built in, then I would be very grateful. There would never be more than 5 computers connected to it, just in case anyone needs to know that. I know some people have said that wi-fi can be switched off etc., but I would still rather purchase one without wi-fi built in. Price isn't really a factor, unless it turns out that some of these things cost a lot more than I thought they did. :-0 Much appreciated.

Modem routers without wifi are rare

Maybe huawei hg612 unlocked and in adsl2+ mode

Price isn't really a factor, unless it turns out that some of these things cost a lot more than I thought they did.

https://www.broadbandbuyer.co.uk/products/15285-dray...

Can be purchased from other suppliers.

They would need a switch as well, or homeplugs, as it only has two ethernet ports.

Useful that the Draytek has six Ethernet ports.

Gig switches are cheap enough these days

I have just got set up with SSE broadband and must say it wasn't my best choice, poor customer service who don't know much about broadband talk, do i blame the agents. No. I blame the company but yes your right to stay away from them.

You can use your own router if you do choose to sign up with them, i did get my broadband on the promise date, i'd say 2-3 weeks in total (New Line Install) and you are able to switch wifi off if you please.

Now i'm in an 18 months contract :/ Lucky me

In reply to a post by dsldummy:

Price isn't really a factor, unless it turns out that some of these things cost a lot more than I thought they did.

In reply to a post by Apprentice:

https://www.broadbandbuyer.co.uk/products/15285-dray...

Can be purchased from other suppliers.

Yes, it turns out some of these things do cost a lot more than I thought they did. Still, just about affordable and for being what I want it to be I suppose I can justify paying that much. I think I will take the plunge on this make and model then. I saw that the Huawei is supplied by BT, so it probably has a secret wi-fi hotspot you can never turn off, encased in concrete, installed inside. :-0 No, being serious, I have always tried to avoid using connectors and adapters etc. whenever possible. Thank you for the recommendations.

P.S. On second thoughts, probably not too far off the mark in relation to BT actually...

In reply to a post by woodmass14:

Now i'm in an 18 months contract :/ Lucky me.

Touch wood, you will be ok now it is all up and running.

The Billion 7800 ADSL2+ router is available without wireless. But, not sure why anyone would buy it as it isn't much cheaper than others of their routers that have wireless (and in the 8800 range also have VDSL2).

If the OP doesn't want wireless they can always disable the WiFi.