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Hi i would like to move my phone line dropwire to a different pole at the front of my building instead of the a pole at the back i think i could cut out on some interference from lights at the back of our building the pole is connected to the same CAB my line is very noisy with loads of CRC i also think moving to this pole could make my line shorter
do you think Open Reach would be willing to do this and what would the charge be?
i would also need a new master socket installed.
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If they do allow it, there'll be a hefty charge but I really can't see them moving your line unfortunately.
Edited by deleted (Fri 24-Mar-17 21:29:50)
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Simply put it wont happen.
Do you notice increase in errors when said lights are on?
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The Lights are pir halowgen lights at the back of my building not our lights
i knotice the errors at night, i am stuck on INP:3.00 and SYNC:71042 ATTAIN:87721
I know my line can do the full 79.99 when on fastpath i have used my am radio and when the lights are on its the full HF radio spec is NUCKED! i have been on an inp of 8 and think it may happen again....
my stats are online mydslwebstats jimgb17
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Have you tried speaking with the owner of said lights? Perhaps pay towards the cost of changing them to LED and see if that makes a difference?
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I reckon that if you order a shift of line from the CP stating quite clearly that you wish the line to be provided from DPxxx and are happy to pay, then they should raise the order for you.
I daresay it's gonna cost a fair bit though .... and this kind of thing often triggers odd ceases on associated xDSL services.
Would it be easier to order a whole new line and VDSL on that ?
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Custom Network Rearrangement is possible, but means footing the full bill yourself
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Had my drop line moved from a front a front pole to a rear pole on 6th december 2014.
My connection was terrible, frequent dropping, low speed,a lot of alumimum cable, took quite a few letters to to OR/BT & ceo Sir Mike Rake, before two engineers turned up & did the work.
DSL checker estimated 54Mb, but I was getting from 9Mb on a bad day to 24Mb on a good day, only a few times did I ever get near the estimated speed, but being moved to the rear pole I now get around 75Mb, work was all free.
Edited by Nightglow (Sat 25-Mar-17 12:45:06)
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Uplifting a poor VDSL2 line to decent speeds (i.e. well below estimate) is different to moving what looks otherwise to be a good line.
Perfect world they'd be out there doing these sort of optimisations for everyone
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Well, they should. This country's network infrastructure is still a shambles especially compared to the likes of Romania where most places have had access to 1 Gbps both ways for years.
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If you can make a business model work in the UK where its �12 per month for 1 Gbps then please do tell everyone
A lot of the connectivity comes out of FTTB community schemes that got buildings online
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I didn't say it was possible, I was just saying that other countries have managed to do it, so why can't we in a better off country?
Edited by deleted (Sat 25-Mar-17 17:15:28)
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If you live in the right place you can have symmetric Gigabit in the UK, I guess given that people are not fighting over moving into those locations and paying over the odds for property, suggests that many are happy where they are.
Some of course have done something about it, the B4RN project
UK would most likely be very different if the cable roll-outs of the 80's and 90's had not happened, or if they did but BT was allowed to start building residential FTTP which it was looking at doing back then to set itself up as a cable TV competitor
Labour costs are a big reason why more has not happened in the UK too
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Thanks for explaining. I think we're doing ok, but like I've mentioned before, we should've started this rollout (both Openreach and BDUK) earlier but hopefully in the coming years everyone will receive a superfast and stable connection. I've heard that people who don't receive a reliable service is now being compensated. About time!
Edited by deleted (Sat 25-Mar-17 17:27:51)
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2009 was when BDUK was created, the same year Openreach was allowed to start deploying its superfast network, i.e. Ofcom rules about the competition with cable had hamstrung them till then
As for the 'reliable service' comment, you may not be aware but the PROPOSED compensation plan only covers total loss of service, and not intermittent or slow service
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Yes, I understand it's loss of service.
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If your local cabinet gets picked for g.fast there is a chance network rearrangement might occur anyway as to increase coverage of properties from cabinet deployed g.fast, dont ask me how I know just that I know. Presumably any vdsl services would benefit as it wouldnt be cost effective to just pick g.fast pairs.
The prime reason openreach will never officially do network rearrangement on request is obviously that once word spreads before they know it everyone is asking for and expecting it. We know it gets done occasionally but I think that usually only happens after escalation to a high enough level, on severely underperforming lines as a last resort (when other options exhausted) or if the press is involved. Also wouldnt surprise me if its done in BDUK areas so they can hit BDUK targets.
Edited by Chrysalis (Sat 01-Apr-17 02:47:09)
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Gfast will only be deployed where its commercially viable to do so -- having to do network rearrangement to enable Gfast would make it not viable so can't see why anyone would want to do that
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I think its unusual for halogen lighting to cause radio noise, unless there is a dimmer, or a fault.
it it were me, I would set up logging of some form of the signal/noise on the line, and maybe somehow monitor when the light were on.
I would also look into better filtering on the phone line.- but would be best to find and fix the source of the electrical/radio noise fault
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I think its unusual for halogen lighting to cause radio noise, unless there is a dimmer, or a fault.
it it were me, I would set up logging of some form of the signal/noise on the line, and maybe somehow monitor when the light were on.
I would also look into better filtering on the phone line.- but would be best to find and fix the source of the electrical/radio noise fault
I have seen some cheap halogen lighting that used a very cheap PSU which took out half the HF Band.
Its the same with those Power Line Ethernet Adaptors, some of those cheap ones are terrible.
So its all down to how cheap you go.
Paul
BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest
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As PaulKirby suggests Halgen can cause noise issues.
Mains Halogens which run at 230v are unlikely to unless on a dimmer, however the 12v ones will have a voltage converter - either a transformer, SMPS or a cheap and nasty lash up. A transformer will only cause noise issues up to hundreds of hertz so will not affect DSL, An SMPS when properly designed and shield can be fine but leave shielding off or a bad design and depending on operating frequency could cause noise into the hundreds of kilohertz or even the low Megahertz range. The cheap and nasty methods - who knows where the roblems could be.
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M H C
taurus excreta cerebrum vincit
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you misunderstood my post.
the rearranging will happen in a few areas where its decided its viable even without the rearranging, but then the rearranging will improve sales due to increased coverage, this will definitely not happen on every g.fast enabled cabinet but it will happen on some. The cost of rearranging is quite low sometimes, its only never been done for policy reasons.
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