Clearly a lot of unknowns in there .

Have a look at these figures ... the Submit button at the bottom does not work and when te cursor is over it there is a circle with 45degree angled line through.

http://tinypic.com/r/2zjcdv6/9

Considering I have a 80/10 service - yes, it is a historic issue. With max attainable of about 79/24, latency from TBB BQM is around 15ms, so I have no idea where the server is for this!

80/10?

Response time (latency)
115 ms
Download speed
6.4 Mbps
Upload speed
1.1

Not entirely sure I trust the upload - my zen line has never uploaded that fast before.

(poor latency might be due the daughter streaming youtube!)

Virgin Cable
0.5 200.0 29.8
Virgin Cable
0.6 200.0 178.3
Virgin Cable
0.6 200.0 4.0
Virgin Cable
0.6 200.0 2.2
Sky
0.9 1000.0 22.6
Virgin Cable
1.4 200.0 5.6
Virgin Cable
1.5 200.0 128.6
Virgin Cable
1.5 200.0 116.4

I do have doubts about asking the public technical things. Looking at the above seems someone has sky fttp, but only gets 22mb!! At least it confirms one thing for me - Virgin are still very poor locally.

Edited by kebabselector (Fri 07-Apr-17 09:57:35)

Ran the test twice on my Sky 38/10 line (with a router reported sync speed of 22399kbps Down 4996kbps Up)

and got the following results:

Latency 193ms DS 22.0Mbps US 68.0Mbps
Latency 176ms DS 23.0Mbps US 83.6Mbps

If only my uploads were this fast! Latency looks horrendous.

By comparison a TBB test reports

Latency 58ms Avg x1 DS 20.85Mbps Burst x1 21.11Mbps
Avg x6 DS 20.53Mbps Burst x6 22.65Mbps
Avg US 4.09Mbps Burst US 4.21Mbps

The Which speed results are certainly suspect - it gives my ADSL max line an upload speed of 1Mbps which is physically impossible, download of 7Mbps (a bit optimistic), and latency of 170ms which is an order of magnitude too high.

Is there anyone who has had a result that is in line with their connection speed?

https://twitter.com/WhichUK/status/849601833496715265 shows that we raised our concerns with Which? on Tuesday

I did a wired one earlier which was sensible bar the latency. IIRC it gave 271ms. However it has recently been suggested in this thread it is an order of magnitude out. 27.1ms would make sense on my line.

No,

Currently sync'd at 79Mbps so a speedtest will give around 75 or 76 ... with the Which test I see 80Mbps or more almost every time. I have just run a few more: 83.6, 82.4, 90.0, 86.0, 85.4 and then, when I kick off a major download (32MB) and email send/receive during the test, so they are running concurrently I still see 82.6 and 83.7.


As for latency - which is not really relevant in for what they are trying to (badly) demonstrate, it is way over what I would expect for anything UK or even Europe based. From where I spend time in the North of Scotland I get 32ms to TBB compared to 14ms in London which is to be expected - but results that vary wildly from 60 to 125ms cannot be relied on.

Tester is dubious. Having people complain to their ISPs based on suspect data sucks. Will tie up resources and lead to people with legitimate issues getting a poorer support experience.