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Since the new setup (which I do quite like) I have been unable to use the speed tester on TBB.. The arrow is frozen
on zero and the whole thing stops at the end of step 2..
Any ideas about what I can do?
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What Operating System do you have on your computer?
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 63086/13719Kbps @ 600m. BQMs - IPv4 & IPv6 |
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For a minute then, I thought you were replying to yourself!
Matt
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Register (or login) on our website and you will not see this ad.
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Windows 10. In case it matters I'm using a Lenovo laptop about three or four years old.
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I've known confusion arise in the past, so although my question I think is relevant, (re HTML5 support), I was glad I got in first.
The OP's nick is fine really, but I wuz 'ere furst Zir!
Unlike Roberto5 who has even been removed from the database. That was set up intentionally to appear the same and cause trouble. It got stamped on very quickly  .
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 63086/13719Kbps @ 600m. BQMs - IPv4 & IPv6 |
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That should be OK from the HTML5 side then, that I just mentioned the others. I was wondering if you were on something much older.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 63086/13719Kbps @ 600m. BQMs - IPv4 & IPv6 |
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This is the version running at http://www.thinkbroadband.com/speedtest
Which is also lives on a breakout page at http://labs.thinkbroadband.com/speedtest
There was a bug fix that may have impacted non-UK isp testing that was fixed in the last hour.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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For last couple of days the speed test has hung at the recording results step. W10 on new laptop.
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It is still hanging @ Finished upload test, storing results
http://labs.thinkbroadband.com/speedtest/
Completes @ http://www.thinkbroadband.com/speedtest
Edited by Brunel (Thu 11-May-17 22:41:22)
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Are you totally sure you are not still running the old flash version, which has some issues at present, but sorting out the main tester issues for the few who seem to be having issues.
What browser in Windows 10? Do you have Edge Creator update installed?
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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As MrSaffron says re the flash test. If you are using a bookmark/favourite to get to the test you possibly need to replace the link with one to the new one. It's probably the same but starting with https: not http:
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 63086/13719Kbps @ 600m. BQMs - IPv4 & IPv6 |
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Trying again this morning when rather more awake. Having reread all of yesterdays responses I realised I should have tried Firefox as well as Chrome (my usual) It worked perfectly well. Sorry to have wasted every one's time. Why Chrome objects to it I can't guess but maybe they will sort it in due course.
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Just checked again on Windows 10 using edge and logged in or not the test works and result is saved when using http://www.thinkbroadband.com/speedtest
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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