Speed test failure

Since the new setup (which I do quite like) I have been unable to use the speed tester on TBB.. The arrow is frozen
on zero and the whole thing stops at the end of step 2..
Any ideas about what I can do?

What Operating System do you have on your computer?

For a minute then, I thought you were replying to yourself!

Matt

Windows 10. In case it matters I'm using a Lenovo laptop about three or four years old.

I've known confusion arise in the past, so although my question I think is relevant, (re HTML5 support), I was glad I got in first.

The OP's nick is fine really, but I wuz 'ere furst Zir!

Unlike Roberto5 who has even been removed from the database. That was set up intentionally to appear the same and cause trouble. It got stamped on very quickly .

That should be OK from the HTML5 side then, that I just mentioned the others. I was wondering if you were on something much older.

This is the version running at http://www.thinkbroadband.com/speedtest

Which is also lives on a breakout page at http://labs.thinkbroadband.com/speedtest

There was a bug fix that may have impacted non-UK isp testing that was fixed in the last hour.

For last couple of days the speed test has hung at the recording results step. W10 on new laptop.

It is still hanging @ Finished upload test, storing results

http://labs.thinkbroadband.com/speedtest/

Completes @ http://www.thinkbroadband.com/speedtest

Edited by Brunel (Thu 11-May-17 22:41:22)