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Standard User deleted
(deleted) Sun 29-Apr-18 14:03:47
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Implication of costs when switching


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My daughter and her fianc� have moved in the last three months to a new rented address within Bristol, at the new address at the moment can only have DSL their ISP is BT same as at the old rented address.
According to BT Checker and Openreach Checker FTTC is now available. As they have only had internet with BT first at the old address for one year and now at the new address for three months are they liable to extra costs if they switch;
1. From DSL to FTTC with same ISP (BT)?
2. If the switch from DSL (BT) to FTTC (BT)?
Standard User MHC
(sensei) Sun 29-Apr-18 14:30:15
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Re: Implication of costs when switching


[re: deleted] [link to this post]
 
If they stay with BT then any remaining part of their ADSL contract will be waived when they move to FTTC/VDSL and agree a new contract. In the past moving from BT Residential/Consumer ADSL to BT Business VDSL was also without penalty.


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M H C


taurus excreta cerebrum vincit
Standard User deleted
(deleted) Sun 29-Apr-18 14:45:07
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Re: Implication of costs when switching


[re: MHC] [link to this post]
 
Thanks.
If they were to move to a cheaper ISP, according to Openreach Checker https://www.homeandbusiness.openreach.co.uk/fibre-br... they have 26 to choose from.
As to save them money in the long run I wonder if the cancellation fee from BT would be less than the saving if they go with Vodafone or PlusNet?
Vodafone 76Mbps quotes a saving of £400/annual over BT 76Mbps.


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Standard User MHC
(sensei) Sun 29-Apr-18 19:36:10
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Re: Implication of costs when switching


[re: deleted] [link to this post]
 
I doubt te £400 savings.

BT will come in at around £46/month including line rental with a £125 cash back card, that equates to £427 for the first year. No way can VF provide full 76Mbps service including line rental for £2/month.


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M H C


taurus excreta cerebrum vincit
Standard User RobertoS
(elder) Sun 29-Apr-18 19:54:51
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Re: Implication of costs when switching


[re: MHC] [link to this post]
 
Would they get the cash back card with a within-term upgrade?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 70512/13708Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User MHC
(sensei) Sun 29-Apr-18 21:10:47
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Re: Implication of costs when switching


[re: RobertoS] [link to this post]
 
maybe, maybe not and even without I cannot see VF being £12/month including line rental.


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M H C


taurus excreta cerebrum vincit
Standard User deleted
(deleted) Sun 29-Apr-18 21:18:14
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Re: Implication of costs when switching


[re: MHC] [link to this post]
 
According to Vodafone https://www.vodafone.co.uk/packages?existingDiscount... they indicate a £401 saving
Superfast 2 £28/month after 19 month
compared to
Infinity 2 £48.32/month
. In any case I phoned Vodafone and they cannot supply my daughter's address as they do not have the whatever it is in the cabinet 43 in Easton Bristol as it has just come live in the past week. So it looks as though she will have to stay with BT.

Edited pricing

Edited by deleted (Sun 29-Apr-18 21:27:52)

Standard User RobertoS
(elder) Sun 29-Apr-18 21:45:49
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Re: Implication of costs when switching


[re: deleted] [link to this post]
 
In reply to a post by scopio:
In any case I phoned Vodafone and they cannot supply my daughter's address as they do not have the whatever it is in the cabinet 43 in Easton Bristol as it has just come live in the past week. So it looks as though she will have to stay with BT.
Whoever told you that doesn't know what they are talking about.

No ISP has anything in any FTTC cabinet. Only Openreach does. Then hand over at the FTTC headend exchange, which may not be the same exchange as their ADSL2+.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 70512/13708Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User deleted
(deleted) Sun 29-Apr-18 21:53:20
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Re: Implication of costs when switching


[re: RobertoS] [link to this post]
 
Vodafone were the ones who said they cannot supply BS5 8AW although looking at SamKnows exchange checker Easton Bristol they are enabled for LLU so I don't know why they cannot supply FTTC to cabinet 43.
https://availability.samknows.com/broadband/exchange...
Standard User RobertoS
(elder) Sun 29-Apr-18 21:58:14
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Re: Implication of costs when switching


[re: deleted] [link to this post]
 
There was an implied "at Vodafone" in what I said, seeing as you said you had phoned them and that was what they said. Or did you add the bit about them not having whatever in the cabinet?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 70512/13708Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User deleted
(deleted) Sun 29-Apr-18 22:04:59
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Re: Implication of costs when switching


[re: RobertoS] [link to this post]
 
They said they could not supply that address I assumed that they had to have some equipment of some sort in the cabinet.
Standard User RobertoS
(elder) Sun 29-Apr-18 22:17:39
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Re: Implication of costs when switching


[re: deleted] [link to this post]
 
Well if they can supply any FTTC on that exchange, that means their database is not keeping up with the game. In a week it may be. Or even at the start of the month, if they only do a monthly catchup.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 70512/13708Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User deleted
(deleted) Sun 29-Apr-18 22:23:48
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Re: Implication of costs when switching


[re: RobertoS] [link to this post]
 
I shall keep an eye as to when Vodafone can supply that address although my daughter may order with BT as they are BT customers anyway.
Standard User ian72
(eat-sleep-adslguide) Mon 30-Apr-18 08:15:18
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Re: Implication of costs when switching


[re: deleted] [link to this post]
 
See page 156 onwards of this document to see cancellation charges.

You need to check for which package they are on but for BT Broadband, line rental with weeekend calls it would be £20.50 per month so just over £180 for the 9 months left.

As others have said if you upgrade with BT then they don't normally charge but if you leave BT to go to another ISP then they will.

Edited by ian72 (Mon 30-Apr-18 08:17:15)

Standard User deleted
(deleted) Mon 30-Apr-18 12:44:32
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Re: Implication of costs when switching


[re: ian72] [link to this post]
 
Thanks Ian that is very useful.
Apart from the Early Termination Charges I also notice that there is a charge for the HUB which is a minimum of £65 which when added together one would be very desperate to leaving BT with months left on the minimum contract instead of just being patient and wait for the minimum contract to run its course.
Standard User deleted
(deleted) Tue 01-May-18 00:23:42
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Re: Implication of costs when switching


[re: ian72] [link to this post]
 
My daughter and her fianc� have decided to upgrade their BT package to FTTC rather than switch.
They live in Butlers Close which is served by Easton Exchange Bristol cabinet 43 and she has today Monday 30 April ordered upgrade to FTTC and was told she will be connected in 7 to 10 days time.

Edited by deleted (Tue 01-May-18 00:26:44)

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