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Standard User Andrue
(eat-sleep-adslguide) Mon 22-Jul-19 14:09:39
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Re: TO THE MOON AND BACK


[re: broadband66] [link to this post]
 
In reply to a post by broadband66:
But the number may be spoofed to a correct number so how does it work in that instance?

Just trying to find how people deal with these issues.
They don't arise. Oh it's possible but how would a scammer find my Dad's phone number in order to spoof it to trick me? And if you only white list personal contacts such a ruse won't work. I know the voices and habits of everyone on my TrueCall white list so you're not going to be able to scam me that way.

All companies have to go through the Whisper functionality whether I know them or not. But then again - who ever calls anyway these days? It's all done through email or possibly SMS. Companies know that telephone calls are a costly and inefficient way to communicate with customers. If you just blocked all but personal incoming calls it'd probably have little to no impact for most of us.

Truecall isn't perfect but it is very, very effective. I've owned one for over six years now and I think at most I've had half a dozen people that it didn't stop. A couple of them left their spiel when asked for their name (zapped within half a second) and the rest left their name and I ignored them. Most of them listen to the message and give up without bothering. I see them sometimes - the red light on the unit comes on..stays on for a few seconds and then goes out.

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Andrue Cope
Brackley, UK
Standard User burble
(member) Mon 22-Jul-19 17:11:03
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Re: TO THE MOON AND BACK


[re: Andrue] [link to this post]
 
I seem to recall reading that I could create a white list for my TalkTalk line, with unreliable mobile coverage at home we need the landline for calls other than friends and family, so not something we could use, last week alone have had return calls from retailers, DEFRA, and NHS,
p.s. today whilst I've been at home making sure paperwork was ok for DEFRA we had at least half a dozen calls which where most probably scammers, as soon as answerphone kicked in they rang off, in amongst that we had a call from a unknown to us number, that was a genuine call which gf picked up as a message was being left.

Edited by burble (Mon 22-Jul-19 18:40:05)

Standard User broadband66
(knowledge is power) Tue 23-Jul-19 17:36:19
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Re: TO THE MOON AND BACK


[re: Andrue] [link to this post]
 
"They don't arise"

Yes they do. We had a call, seemingly from our bank, with the correct bank number showing on the caller id.

The so called operative spent too long being overly friendly and trying to explain about a possible transaction that I twigged and told him that the call was being terminated.

So, how would your phone cope with that scenario?

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk


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Standard User Zarjaz
(eat-sleep-adslguide) Tue 23-Jul-19 18:07:05
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Re: TO THE MOON AND BACK


[re: broadband66] [link to this post]
 
Well my landline number isnít known to the bank, so if someone calls it claiming to be from my bank, then they get hung up on.

Standard User dect
(committed) Tue 23-Jul-19 22:28:45
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Re: TO THE MOON AND BACK


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
Well my landline number isnít known to the bank, so if someone calls it claiming to be from my bank, then they get hung up on.
Interesting you say that, I've had several people say to me that they've had emails from the tax office about a refund, I always say to them do the tax office know your email address then? they then scratch their heads and the penny finally drops that's its a scam.
Standard User dsergeant
(member) Wed 24-Jul-19 08:09:27
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Re: TO THE MOON AND BACK


[re: dect] [link to this post]
 
In reply to a post by dect:
Interesting you say that, I've had several people say to me that they've had emails from the tax office about a refund, I always say to them do the tax office know your email address then? they then scratch their heads and the penny finally drops that's its a scam.

If you do self assessment, like I do, HMRC DO have your email address (and also my mobile and landline numbers, used for log in codes). And as I do self assessment I know exactly how much money I owe them next January and that my tax account has no unexpected amounts appearing out of the blue.
Standard User dect
(committed) Wed 24-Jul-19 08:47:34
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Re: TO THE MOON AND BACK


[re: dsergeant] [link to this post]
 
In reply to a post by dsergeant:
If you do self assessment, like I do, HMRC DO have your email address (and also my mobile and landline numbers, used for log in codes). And as I do self assessment I know exactly how much money I owe them next January and that my tax account has no unexpected amounts appearing out of the blue.
Totally agree, They also have my email for self assessment that's why I always ask the question, For me I find it safer to logon through the personal tax home page if I want to check anything rather than open any emails that could be scams.

Edited by dect (Wed 24-Jul-19 08:48:19)

Standard User broadband66
(knowledge is power) Thu 25-Jul-19 11:37:40
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Re: TO THE MOON AND BACK


[re: Zarjaz] [link to this post]
 
That's not the point.

How does a phone automatically block a number especially if the spoofed calling number is a company's real number?

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User Zarjaz
(eat-sleep-adslguide) Thu 25-Jul-19 15:12:53
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Re: TO THE MOON AND BACK


[re: broadband66] [link to this post]
 
You said previously ....
Just trying to find how people deal with these issues.


But now you say ....
That's not the point.

How does a phone automatically block a number especially if the spoofed calling number is a company's real number?


You asked how people deal with it, several told you, but now you are querying how it technically works.

You donít seem to want follow others suggestions, so donít fret about how it works.

Cheapest option ? Unplug the phones.

Standard User broadband66
(knowledge is power) Fri 26-Jul-19 19:40:01
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Re: TO THE MOON AND BACK


[re: Zarjaz] [link to this post]
 
But what YOU stated wasn't helpful.

I was querying how a call blocking phone blocks calls (see my first post).
I don't want suggestions I want answers.

Again, how does one of these phones block calls?

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
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