Our local exchange handles about 150-200 properties and is only ADSL Max. Recently most of us have been seeing a slowdown of dowload speeds in the evenings, which never occured say 3 or 4 years ago. Our current thoughts about this are:-
a) There has been a small number of additional houses been built in the last few years
b) There has been a very large increase in the number of holiday lets and tourists to stay in them
c) More people of using streaming services.
I'd appreciate any other thoughts on possible causes but also how do the slow speeds stand up against BT or whoevers claim about speed range. Contracts typically say 3 - 6Mbps, although some further from the exchange get less than 2 - but evening times some of us occassionally see less than 3 when during the day we're usually get over 6.
Can BT or whoever be held to account if the evening speeds drop below the contracted rate - note this is not due to deliberate throttling we believe?