It's a telephone fault so log as an intermittent telephone fault but stress that it is intermittent.
Our fault was linked to rainy days and it transpired our connection in the cabinet was near the bottom so was getting damp somehow.
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Edited by broadband66 (Tue 22-Oct-19 17:40:05)