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In past with BT i got 17Mbps real speed
With NowTV it get 11.5Mbps real speed
my question is do different providers use different equipment at the exchange to account for this?
Or different actual connections?
Or some other reason?
This is a consistant difference, regardless of time/congesstion etc
EO line, 1.3km from exchange
Thanks
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This is possibly answered in my response to your other post - you could have asked both questions in the same post.
It is possible that the router you are now using does not work so well with the equipment in the cabinet. If you post the cabinet and exchange here then some other clever people will be able to tell you what equipment is in the cab and which routers are likely to work best with it.
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This is possibly answered in my response to your other post - you could have asked both questions in the same post.
It is possible that the router you are now using does not work so well with the equipment in the cabinet. If you post the cabinet and exchange here then some other clever people will be able to tell you what equipment is in the cab and which routers are likely to work best with it.
Its a EO line so likely hes on Sky LLU moved from BTwholesale, the speed though hes quoting are actual throughput rates no sync rates so it is more likely a capacity problem.
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Surely that�s ADSL he�s describing ?
So yes, different exchange kit, different back haul, different profiles.... AND a different router.
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Oops - sorry, got so buried in VDSL that didn't properly consider the post. Even so, the difference could just be in the router and a different router could hold better speeds.
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The exchange im on is Kingsland Green
Exchange code‎: ‎CLKLG Postcode‎: ‎E82LA
im using the latest Now Tv hub - same as Sky I believe. Dual Band, Gigabit ethernet, 2 ports.
EO line so no cabinet.
Yes Now TV is part of Sky. BT previously.
Contract ending soon - so wondering if worth going back to BT if exchange gear is different which seems like it is and worth trying.
Thanks
james
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I'm not sure what equipment sky use in the exchanges and normally their capacity is very good.
BTwholesale use several different makes of MSAN often in the same exchange so it will be pot luck what make you end up on.
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Thanks
Worth a punt by sound of it.
I will also try a different hub - I have my previous BT hub4 so will swap that out
Thanks
james
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Have you any router stats you can post please ?
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Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
WAN PPPoA 16834980 26132328 0 0 0 24:59:25
LAN Up 20765762 15897780 2 0 0 37:54:12
WLAN (2.4 GHz) Up 269838 4199 0 0 0 37:52:50
WLAN (5 GHz) Up 2267352 1556493 0 2 1 37:52:48
Broadband Link Downstream Upstream
Connection Speed (Kbps) 15356 1105
Line Attenuation (dB) 31.0 19.5
Noise Margin (dB) 4.0 7.0
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Hmm 15.3 is somewhat better than the speed you mentioned in your first post. Can you do a couple of speed tests on this site and post links to them as there could be something else also impacting your speeds rather than just connection.
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15.3 is from router. so thats the raw speed
current speed just tested with speedtest 12.7.
So that seems reasonable?
james
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Is that a speedtest on this site? If so you can post a link, if not then please do one here and post a link as the graph can tell a story that the numbers don't.
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Once you allow for overheads the 12.7 Mbps if not that bad, if you were seeing 17 Mbps before either using one of a number of testers that can report 20% higher than reality or modem was syncing a lot higher - which is possible.
If you see 5 Mbps sometimes, then need to look at what else is using your connection, big clue is whether there is a change in the latency shown during the test.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I get a lower speed from Shell than I did with NowTV, despite using same router, so I don't think this is the answer. 
Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N
Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Not everyone has the exact same problem
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I agree, but I have a similar problem to the OP which doesn't seem to be down to the router, so I would think this is a red herring.
Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N
Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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There are a number who have had similar problems that were improved by a different router. There may also be nothing that can be improved as it could just be the difference in how Sky operate as they are LLU.
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I used the router supplied by New Call Telecom on my NowTV line, so you aren't restricted to the Sky router. I've also used it on several other ISPs, so I think the problem is more likely to be the exchange, as the OP enquired.
Keef- Sheerness Kent UK - Shell Energy BB via Technicolor TG582N
Previously - NowTV, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
===========
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