Apart from the time and effort pursuing an exercise in futility...
Openreach won't want to know. It's a TalkTalk issue.
A defeatist attitude is why many on here never get anything like this sorted. I had a stalemate with Sky regarding an issue with my broadband that they wouldn't do anything about so I contacted High Level complaints at Openreach and explained the issue I was having with Sky, a day later had a call from Sky's Complaint team (who had been contacted by Openreach High Level complaints) who then bent over backwards to sort the issue. I could give you a dozen or so other examples where I could have said I am not going to get anywhere so why bother but I didn't give up and each time against the odds I got them sorted.
Edited by PCJM40 (Mon 24-Aug-26 21:28:49)