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Standard User ElPeejerino
(newbie) Mon 29-Oct-07 21:35:56
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BT Phone Line Issues


[link to this post]
 
Hi

I have had the second of two phone lines in my home reactivated, and have noticed a difference in the potential broadband speeds of each line as qouted by the BT Broadband Speed Checker at http://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=16738.

The number of the first phoneline gives the following message:

"Our initial test on your phone line indicates that you should be able to have BT Total Broadband with a likely maximum speed of up to 6.0 (Megabits per second).

Please note that this speed is only an estimate based on information available to us about the length of your phone line. Your actual speed will additionally depend on factors within your home, principally the length and quality of any internal phone wiring, and the speed of your computer and modem or router.

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Standard User vivaciti
(experienced) Mon 29-Oct-07 22:14:38
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Re: BT Phone Line Issues


[re: ElPeejerino] [link to this post]
 
When was the line re-activated? As it can take a while for the BT database to update it's self.

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Standard User ElPeejerino
(newbie) Mon 29-Oct-07 22:23:23
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Re: BT Phone Line Issues


[re: vivaciti] [link to this post]
 
The line was reactivated today, so obviously if it does take a while for the database to update itself then that could be it. How long would recommend I wait? I have 10 days I think before the Direct Debit Payment is processed and I would like to get this sorted before then.


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Standard User RobertoS
(knowledge is power) Mon 29-Oct-07 23:06:40
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Re: BT Phone Line Issues


[re: ElPeejerino] [link to this post]
 
Have you already got broadband on the first one, or are you using dialup?

Bob - Newnet Lite, ex Prodigynet. Purple Cloud for domain reg and email.
Standard User ElPeejerino
(newbie) Mon 29-Oct-07 23:24:30
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Re: BT Phone Line Issues


[re: RobertoS] [link to this post]
 
I have AOL 8Mb Broadband on the first one ... though obviously this is probably limited to 6Mb by the phone line.

I have no broadband on the second one.
Standard User ElPeejerino
(newbie) Tue 30-Oct-07 11:33:02
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Re: BT Phone Line Issues


[re: vivaciti] [link to this post]
 
I'm pleased to report that the problem seems to have solved itself. The broadband checker now gives me an estimate of 5.5Mbps, which is a figure I can live with. Maybe this is going to fluctuate in the future?

Anyway, cheers for the help dudes.

Peej
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