orange broadband speed

im with orange broadband and having probs with my speed i use to get 6 meg on my line and now im only getting about a meg. here are my line stats

ADSL firmware version : A2pBT009c1.d17d
Connection mode : ADSL2
Type : Fast
Noise margin (dB) : 19.1
Attenuation (dB) : 39.5
Attainable download rate (kbps) : 2891
ADSL status : Connected [0]
Downstream Upstream
Rate (kbps) 1021 285

http://www.speedtest.net/result/559121831.png

Perhaps a filter has failed.

Are those stats from the test socket within a modern BT master socket? If not try to get readings from the test socket as that may rule in or out problems with your home telephone wiring.

See http://www.dslzoneuk.net/socket.php?type=html

them stats are in my test socket and i change my filter. i had some probs with my broadband a few times now. i had pp server down a few times and its took 4 days to fix. i have really had it with orange all u spoke to is oversea call centres and aint got a clue. i want o2 broadband but they aint in my exchange. is there anything i can do? is it my ip profile?

Your best hope is that there is a voice fault on your line. Could you disconnect your ADSL kit and try the BT quiet line test (17070 option 2)?

will try tht now. do u work for orange broadband?

No.

Looks like Orange LLU connection, they may have put you onto a fixed 1Meg connection, what does their support say?

Andrew

In reply to a post by MrSaffron:

Looks like Orange LLU connection

Not conclusive!

He should try to run the BT speedtest @ http://www.speedtester.bt.com/. If he gets "Test Error" then he is on LLU.