BT speed dropped again

I get about a month of good speed from BT and then i can post a letter quicker.

My speed has been:- Download 6543.54 Kbps & Up load 370.78Kpbs for the last 5 weeks and all of a sudden a BIG drop to Download 830.93 Kbps & Upload to 327.89 Kbps.

Could it be something to do with the weather ? or is it just ?

Is anyone else in Wigan, Lancashire having the same problems, just trying to find out if its a local problem or not

Its been like this now for 2 days. So here we go its time to contact BT.
Wish me luck

The usual is modem still connecting at the higher speed, is the IP profile still a 7.15Meg profile?

Answer to your question is Yes

Here are my Stats
ADSL line status
Connection information
Line state Connected
Connection time 0 days, 3:09:04
Downstream 8,128 Kbps
Upstream 448 Kbps


ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 13.9 dB / 24.0 dB
Line attenuation (Down/Up) 5.0 dB / 3.5 dB
Output power (Down/Up) 9.8 dBm / 12.3 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 0 / 0
CRC Errors (Down/Up) 0 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 0

Nothing wrong with your line then, very short line length indeed the exchange must be a stones throw away

Have you downloaded a lot recently? I've heard on here that BT may restrict your speed for a while if you download a lot in a short amount of time.

Other than that, could be congestion on a busy exchange, or congestion on BT's retail broadband network. What's the speed like at different times of day?

Bt has just phoned me to say that my throughout speed is 7515 Kbps when Think Broardband says its 830.93 Kbps, i know who i beleave.

I am about 1,200 yards from my local exchange so norm my speed is good.
I have been doing a bit of downloading over the last few days.
My package with BT is Unlimited Broardband, so to me that means NO LIMIT but to BT it means "dont download to musc or we restrict you" LOL

Edited by donewalking (Thu 17-Dec-09 18:27:04)

Hi donewalking,

I will look at this for you. Email your BT account details to [email protected]. Include a link to your post and mark the subject field donewalking-thinkbroadband enquiry.

Many Thanks
Donna
BT Support

In reply to a post by donewalking:

Bt has just phoned me to say that my throughout speed is 7515 Kbps when Think Broardband says its 830.93 Kbps, i know who i beleave.

I am about 12,000 yards from my local exchange so norm my speed is good.

Nearly 7 miles!!! Excellent speed .

Thanks Donna (BT Care).
Had a phone call from the India call centre. told me my throuhgout speed is very good & said to switch of my BT HUB & switch back on again. im not going to be able to check speed till tomorrow as i know my speed drops in the evening.
If any problems tomorrow i will contact you.
Thanks

Hi donewalking,

Yes good idea, it's always better to do speed tests at off peak times. You have the email address to send your details, just be sure to include username etc in the subject field so I can identify you.

Many Thanks
Donna
BT Support

LLL MMM AAA OOO !!!

Is that because that way BT congestion doesn't show up so much?