I purchased OPAL Business Broadband for my new property on the 25th Feb through a what i thought was a very experienced and polite Gentleman from the Business Team. He stated that i would receive approx 10Mbps and that the new line would be installed from free in 7-10 days. Unsure about this i quizzed the Verification Manager as they call it so once confirmed i proceeded with the order. to my utter satisfaction i received a letter from Opal on the 29th to advised me that the new line would be installed on the 3rd of March.
Well what can i say. Open Reach were on time and polite. New line was for free and i am now receiving speeds of 9.7Mbps for a fraction of the cost of other providers. I can understand that people may have had problems with Telecom providers before, but i would definitely recommend Opal and the chap James who approached me and sold to me. A seamless and excellent experience. Thank you OPAL



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