This is a photo of what I assume must be the master socket.

http://img508.imageshack.us/i/img00002201101051717.jpg

There is definitely a noise on my line with my corded phone regardless of which phone socket I plug it, I will try and check with another corded phone.

Having read around the subject of attenuation a bit it seems impossible that my upstream attenuation is 63db and my downstream is 49db, is it possible the router has mixed them up. Would a 63db+ downstream attenuation be more realistic for a 4kmish line? If I upgrade the router it would seem logical to switch to sky or orange so I get it for free, are either of the routers that come with these services considered better than the other?

I would say that's more like it with the attenuation
You could stay right next door to the exchange but your line goes via a long route before it gets to the exchange, and unless you can get bt to stick you on a better pair then nadda ya can do

In reply to a post by astoria555:

This is a photo of what I assume must be the master socket.

http://img508.imageshack.us/i/img00002201101051717.jpg

The only way to be sure is to look inside, and while you have it open perhaps gently remove a wire.

Open it up and have a look which of these it is. If it is a 1A, the ones with the cylindrical capacitor, then that is the master.

Your extension(s) may or may nor be connected to those connectors you can see. If they are, then gently remove any on T3 - make sure you check the numbers! The ones that do the work are T2 and T5. T3 is the ring wire that was mentioned earlier, but cutting it is not recommended. Just disconnection.

There is definitely a noise on my line with my corded phone regardless of which phone socket I plug it, I will try and check with another corded phone.

Is your phone line rental with BT? If so, and you get a clued-up person at the other end the correct price for getting that master replaced by an NTE5 is around £25, perhaps plus Vat. If you can get that organised at that price, the engineer who does it will automatically be checking the line from your end. Maybe worth thinking about?

If you try that the "non-clued-up" may tell you it is £170 or so for a callout . If that happens, come back here and one of us will give you the link to the BT Openreach price list, but I don't have it to hand sorry and it can take a bit of finding.

Its about £30 for the socket but you are now also charged for the call out, £80 plus vat if i read right

In reply to a post by iwish:

Its about £30 for the socket but you are now also charged for the call out, £80 plus vat if i read right

No - that's the whole point.

Unless things have changed in the last six months - so where did you read it?

i am almost positive this fee is for what is known as a discon recon. its to change out the terminal that went with the old old old non rj11 dial phones. it is not to simply replace a master, even if it is to engineer out star wiring etc etc

so be very careful with that one

OK, transpires I was wrong about the master socket, my master socket was actually hidden behind my filing cabinets. I moved them and connected my router straight to it with everything else disconnected and still no increase in speed, the corded phone still has the buzzing when plugged into it to.

There is an orangey brown wire in terminal 3 in both my master and an extension socket, should I remove both of these? Also my master has a green wire in terminal 4 and a different extension socket has a white wire in 4, is it safe to remove all of these, do I just yank them out? Everything else is on 2 and 5.

I can post photos of these up if you need to see them.

Thanks

Edited by deleted (Wed 05-Jan-11 20:07:52)

In reply to a post by astoria555:

I can post photos of these up if you need to see them.

It might be best. Advice on 'yanking out wires' should be given only with the best of information.

Edited by camieabz (Wed 05-Jan-11 20:49:50)

In reply to a post by camieabz:

It might be best. Advice on 'yanking out wires' should be given only with the best of information.

"It" meaning photos .

In reply to a post by RobertoS:

In reply to a post by camieabz:

It might be best. Advice on 'yanking out wires' should be given only with the best of information.

"It" meaning photos .

Edited.