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Standard User deleted
(deleted) Thu 13-Jan-11 12:19:51
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Re: Is samknows no longer being updated?


[re: RobertoS] [link to this post]
 
last year APR 2010, but then the date fell off, and now its back on. not clear as to why
Standard User RobertoS
(sensei) Thu 13-Jan-11 13:00:17
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Re: Is samknows no longer being updated?


[re: deleted] [link to this post]
 
That's good to hear, but I wonder what would have happened without a specific enquiry from you?

Maybe they did get a list from Sky of other new ones, and at least they didn't say they've not got time.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Anonymous
(Unregistered)Fri 14-Jan-11 09:44:47
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Re: Is samknows no longer being updated?


[re: RobertoS] [link to this post]
 
Hi all,

Just to clarify, SamKnows is still being updated. We will happily answer any questions you have if directed to [email protected]

We did recently receive an update from Sky, hence this has been updated in the last week.

Kind regards,
SamKnows Team


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Standard User RobertoS
(sensei) Fri 14-Jan-11 10:24:29
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Re: Is samknows no longer being updated?


[re: Anonymous] [link to this post]
 
smile
Thanks for that.

However, how come the OfCom Consultation Document of last August lists many exchanges which do not have the the 3 LLU plus BT Wholesale requirement according to your site, and we know of people on C & W LLU where their exchange doesn't appear.

That's what triggered the original "concerned" post smile. Sorry I can't give you a list as when they came up on here I wasn't recording them, and I'm only talking of half-a-dozen or so.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Anonymous
(Unregistered)Fri 14-Jan-11 10:31:42
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Re: Is samknows no longer being updated?


[re: RobertoS] [link to this post]
 
I wish I could answer your question regarding the Ofcom Classification document, but we didn't have any involvement in the report, and hence can't answer the questions, ideally they should be directed to Ofcom.

With regards to C&W LLU, I'll speak with them directly and ask for updated lists.

Not everything on the website is automated, so we are occassionally reliant of other people providing the information, hence sometimes things take longer than we might like.

As I mentioned in my previous post, if you see any errors, please do email us, because without feedback we cannot look to improve the site.

We do attempt to respond to every email which comes into the website, regarding any matter, including the performance monitoring trial, so if you are having problems with this, the data isn't reporting or similar, again please do contact us. We are here to help.

Many thanks,
SamKnows Team
Standard User RobertoS
(sensei) Fri 14-Jan-11 10:44:51
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Re: Is samknows no longer being updated?


[re: Anonymous] [link to this post]
 
I wish I could answer your question regarding the Ofcom Classification document, but we didn't have any involvement in the report, and hence can't answer the questions, ideally they should be directed to Ofcom.
One assumes that their proposed M3 ones have 4 suppliers, but samknows shows fewer. That was my point smile.
With regards to C&W LLU, I'll speak with them directly and ask for updated lists.

Not everything on the website is automated, so we are occassionally reliant of other people providing the information, hence sometimes things take longer than we might like.
Understood. Thanks.
As I mentioned in my previous post, if you see any errors, please do email us, because without feedback we cannot look to improve the site.
Will do in future smile.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User Apprentice
(knowledge is power) Fri 14-Jan-11 17:08:46
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Re: Is samknows no longer being updated?


[re: Anonymous] [link to this post]
 
It would be a good idea to register on this forum in order to answer any queries and posts that might occur in the future. smile

Alastair

omadasafisho
Standard User adebov
(eat-sleep-adslguide) Sat 22-Jan-11 10:05:26
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Re: Is samknows no longer being updated?


[re: RobertoS] [link to this post]
 
The SamKnows website certainly is still being updated.
Sky have finally gotten round (oops; an Americanism too far) to enabling our exchange (just had a letter through from Sky this morning) and the SamKnows site has already been updated to that effect.

Ade

ADSL2+ with BE
DL Sync around 4.8Mbps
UL Sync 1088kbps

DG834GT with DGTeam firmware
Standard User RobertoS
(sensei) Sat 22-Jan-11 11:38:31
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Re: Is samknows no longer being updated?


[re: adebov] [link to this post]
 
In reply to a post by adebov:
The SamKnows website certainly is still being updated.
Sky have finally gotten round (oops; an Americanism too far) to enabling our exchange (just had a letter through from Sky this morning) and the SamKnows site has already been updated to that effect.
See the reason why it has been updated tongue, in this post and this one.

I think as the poster says, with it not being an automatic feed to them, (as I believe the BT one is, or at least used to be), there can be a lag.

Quite a long one until the latest flurry.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User adebov
(eat-sleep-adslguide) Sat 22-Jan-11 12:05:36
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Re: Is samknows no longer being updated?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Quite a long one until the latest flurry.

Well that's certainly true; SamKnows is showing FTTC availability on 1st June, whereas the BT Wholesale checker reckons 1st July, so it is taking a while to get some of the updates through.

Ade

ADSL2+ with BE
DL Sync around 4.8Mbps
UL Sync 1088kbps

DG834GT with DGTeam firmware
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