If they make a change which is to your material disadvantage, you will be free to leave and they will compensate you. Been there, done that.

That's good. Too bad my friend had to use a VPN for several weeks in order to play Operation Flashpoint without 1000ms latency.

I'm not sure why package matters. I paid a similar amount in 2001 for ADSL and have no qualms about paying a similar figure for a premium connection per month now.

In reply to a post by BatBoy:

If they make a change which is to your material disadvantage, you will be free to leave and they will compensate you. Been there, done that.

Read what I said.

In reply to a post by Zadeks:

They've been discontinued because they're unable to cope with the bandwidth demand.

Wrong, they decided to stop giving it away.

As I said, I've done that. I speak from experience. You?

Decided to stop giving bandwidth away? Why?

In reply to a post by BatBoy:

As I said, I've done that. I speak from experience. You?

Doesn't surprise me, but so?

In your case, the change was accepted as material so the "change terms" clause applied. But your case is unlikely to set a precedent for all cases.

If the company had claimed it wasn't material, what would have happened then?

In reply to a post by Zadeks:

That's good. Too bad my friend had to use a VPN for several weeks in order to play Operation Flashpoint without 1000ms latency.

I'm not sure why package matters. I paid a similar amount in 2001 for ADSL and have no qualms about paying a similar figure for a premium connection per month now.

It matters when you use "under priced" as a "negative" in relation to BT's service. Some of your other negatives are a little more valid - some seem misinformed. The (free) home hub being an example. Yes it's not exactly the greatest router but you're perfectly entitled to use any other compatible router so what's the problem?

I'm merely interested in how much of a positive you're deriving from the "over priced" "premium" package you subscribe to. By having this information we can all compare what you're getting to what Infinity users are getting.

You know that a lot of people on Infinity are paying 25 quid for their service but you seem to have gone a bit coy on your own expenses and setup. I'm not stretching my brain to figure out why. To be honest with you, Zen are a fine ISP and have a good reputation but coming on here making troll posts like "don't go with BT infinity" and inferring that anyone who does is being duped or is somehow incompetent while shying away once questions are asked of you seems a bit sad.

Edited by orly (Sat 22-Jan-11 22:04:26)

In reply to a post by Zadeks:

Decided to stop giving bandwidth away? Why?

Because like all businesses, they have to make a profit.

In reply to a post by billford:

In reply to a post by BatBoy:

As I said, I've done that. I speak from experience. You?

Doesn't surprise me, but so?

In your case, the change was accepted as material so the "change terms" clause applied. But your case is unlikely to set a precedent for all cases.

If the company had claimed it wasn't material, what would have happened then?

I would have persuaded them of their error.