the network is stripping the authenticated headers.

so it's authenticated but plain text rather than using encrypted ?

Gmail uses SSL on port 465 may offer a workaround
http://mail.google.com/support/bin/answer.py?hl=en&a...

In reply to a post by RobertoS:

Sounds like a detrimental change to T & Cs to me if it isn't very short-term.

This is in the "Help" pages.

http://help.orange.co.uk/orangeuk/support/personal/2...

Seems to say you MUST use their SMTP server

In reply to a post by mjrproductions:

In reply to a post by RobertoS:

Sounds like a detrimental change to T & Cs to me if it isn't very short-term.

This is in the "Help" pages.

http://help.orange.co.uk/orangeuk/support/personal/2...

Seems to say you MUST use their SMTP server

Well yes, in a way. That is certainly what it says.

The question is how long has it said that? If that is new, then a de facto detrimental change. If it has always said that and they just didn't implement it, then I doubt if there is any comeback available.

You can of course make the emails appear to be from the required server on casual inspection by setting both the return address and the email address to the domain ones. Only lookig at the header will show the Orange origination.

I don't expect that is unacceptable, but if the Orange SMTP server(s) are indeed flaky then that's a totally different matter.

What a load of codswallop is spoken here.

Orange has always blocked foreign port 25s, just like most ISPs. It doesn't prevent authenticated SMTP on other ports. I have just used ports 26, 465 & 587 successfully (EDIT: With non-Orange email addys, so that's not a hindrance.).

Orange's SMTP 25 server is rarely flaky; about 3 years since I last had brief trouble with it.

Edited by XRaySpeX (Mon 31-Jan-11 21:23:11)

In reply to a post by mjrproductions:

Seems to say you MUST use their SMTP server

Yes, that's true and always has been.

You can only read it remembering that port 25 is the only official designated SMTP port. All these other ports are unofficial quasi "SMTP" ports.

Orange used to block port 25 claiming this was to reduce spam being sent by users connected via their broadband service. This inconvenienced me because I like to use telnet to check if smtp servers are working for my clients. They also limited email recipients to 15, a nightmare for me because I run a number of social groups with 100+ members. My work around for Outlook was to use a gmail account for sending mail via port 465. Around a year ago I noticed that the port was no longer blocked. Last Thursday with no warning or notice from Orange it was blocked again, even their own support people claim it has always been so. The recipient limit seems to be set at 22 now. I've no objection to Orange setting their system up the way they like, I just think it would be nice to tell their customers, AND future possible customers, that these limits are in place before they sign them up. I've read their T&O and there is no mention of these limitations, when I queried this with Orange I eventually got the reply (after nine months!) that it was covered under the "fair use policy".

In reply to a post by XRaySpeX:

What a load of codswallop is spoken here.

Orange has always blocked foreign port 25s, just like most ISPs. It doesn't prevent authenticated SMTP on other ports. I have just used ports 26, 465 & 587 successfully (EDIT: With non-Orange email addys, so that's not a hindrance.).

Orange's SMTP 25 server is rarely flaky; about 3 years since I last had brief trouble with it.

Well I suggest you do some searching (Twitter, Google) they ARE blocking authenticated 587!

http://search.twitter.com/search?q=orange+587
http://search.twitter.com/search?q=orange+smtp

When you say "I have just used ports 26, 465 & 587 " do you mean right now, while using an Orange BB line? Or do you mean in the past? I've got several people I support who have their own domain/email address and had been using authenticated 587 up until this Friday gone ......... no longer

As for Orange SMTP server not being flaky, it is up and down at a change in the wind. This combined with lots of other ISPs regularly blocking email from Orange addresses makes it totally unreliable!

Edited by deleted (Mon 31-Jan-11 21:51:49)

What mail server? On what server OS?

It may be a simple case of telling the mail server to listen on multiple ports, or it may require you to map other ports to port 25 (or port 465 for ssl smtp) to allow the mail server to see traffic it would not otherwise see.

Actually.. Orange (on BT-based services) appear to be sending a TCP reset when it sees SMTP-like traffic on any port that is not destined for their servers.

If your SMTP provider supports secure SMTP, normally on port 465 (sometimes on 25), this should "work around" the problem.

Matt

In reply to a post by mjrproductions:

When you say "I have just used ports 26, 465 & 587 " do you mean right now, while using an Orange BB line? Or do you mean in the past?

I've always understood "just" to mean "right now"! And again in the last 30 secs.

Explain to me how I can successfully use Hotmail's port 587 SMTP from Orange whilst others say they can't use someone else's 587? The common culprit here seems to be Namesco not Orange.

Or supply me with another mail provider's account details (one time only) so I can test from here.

I'm on LLU. As uno has just pointed out there could be different behaviour on Orange IPStream. Are you on Orange IPStream? That might account for all your adverse comments. I can't, and wont, speak for that, but they have never applied to Orange LLU.