Sorry, I'm going to need a photo.

Hopefully these will work, they're off my Blackberry so they are a bit [censored].

http://img16.imageshack.us/i/18288350109711014563402...

http://img716.imageshack.us/i/1815195010969601456340...

Paul

Cheers. I would say it's those wires and whatever is attached to them that is causing the problem, not the NTE5.

In reply to a post by Anonymous:

Sorry I think I've misunderstood you both.
The face plate covering the master socket does have wires attached to it, it can't be 'pulled right off'.

Paul

What colour wire is attached to which terminal?

It is possible one of the problems is the actual cabling used if it was installed by the builders. The colours and terminal numbers will probably confirm or rule out this factor.

This wouldn't explain the time of day issue though.

Do you have a phone-wired burglar alarm? If so, is it filtered at the control panel end?

Ah, your photo links were posted while I was typing. hard to tell with that lighting - probably the right cable, impossible to see whether connected correctly. So a list of the colours on each terminal woul be useful. T2 and T5 should have one each from each incoming wire, so if you could also say which ones are paired that is also important.

OK, the cabling is a bit faded, but ;

T5: Blue stripe on white
T4: Orange stripe on white
T3: White stripe on orange
T2: White stripe on blue

2 others going inside from same bit of cable white stripe on green and vica versa.

The alarm as far as I know does not call out and it hasn't in the past, we was not told that it did anyway. As far as this causing the problem is concerned, surely when the front panel is put back on its then connected to all the cabling in the house so why single just these cables out?
Also how could I find out what they are for, I don't want to mess with them in case it is the alarm, not tonight anyway.


Its time for my 'I'm on call one can of cold ale' ooh how I saviour it when I can only have the one

Thanks for the help though guys.

Paul

You only need 2 and 5 connected. Usually, the problems are caused by 3 being connected. Disconnect 3 and 4 and everything will be fine .

The question has to be asked, usually by my customers to me
Why was it working before then?

However, thanks and I'll try it tomorrow in case it is connected to the alarm LOL

The problem is usually due to RFI - noise. Often caused by some electronic device failing, or a new source recently introduced..

My ISP did ask if anything new had been introduced, but there hasn't been.
I'm still surprised at how time sensitive this problem is, its really very strange.
I'll try it in the morning, but will have to wait till tomorrow night to see if it will do any good.
I'll post back with the results, thanks for the input though, its appreciated!

Paul