Can I get interleaving turned off?

Hi guys,

Is there anyway to get interleaving turned off? Every time I call up BT they don't have a clue what I'm talking about.

Today I was getting around 300-400ms ping (via speedtest.net and TBB) and although now it's 80ms my son can't even play Call of Duty on his Xbox.

I would appreciate if someone could reply back, would appreciate this.

Thanks, Jack

Who's your ISP?

In reply to a post by jdowning640:

Hi guys,

Is there anyway to get interleaving turned off? Every time I call up BT they don't have a clue what I'm talking about.

In reply to a post by BatBoy:

Who's your ISP?

Isn't his ISP BT since he called them up?

jdowning, have you tried to put some pressure on the customer service center? Try to keep repeating yourself, making it certain you know what you are talking about - worked for me a couple of times

Good luck

Isn't his ISP BT since he called them up?



Possibly maybe/maybe not



http://forums.thinkbroadband.com/fibre/t/3960684-lin...

Exchange 'NIAL'

I have a line which is right beside the other. It's on Sky (running on BTs network since LLU is not enabled on any provides on my exchange).

If its the Sky line very doubtful of getting interleaving turned off

Hi guys, this is jdowning640 here (can't remember the password for that account).

Yes - provider is BT. Appreciate your fast replies.

The situation has got worse from yesterday - get about 0.5 download on average through speed tests and 0.14 upload.

Here it is from speedtest.net

http://www.speedtest.net/result/1156009773.png

I usually get lower results and this has only started happening over the past few days. None of my network settings have changed and I have done nothing to affect my broadband.

Jack

Try this > http://forums.thinkbroadband.com/recover-details.php


Harry

Your problem is nothing to do with interleaving, but from the info so far very hard to know what it is.

For starters we need full line stats from the Home Hub and the results of a BT Performance Test.

Hi there all, found my password.

I use a Linksys WAG354G router (have tried with Home Hub but no difference).

I can't use 'speedtester.bt.com' - it says that the connection is too poor to complete.

These are the stats from the WAG354G:

DSL Status: UP
DSL Modulation Mode: GDMT
DSL Path Mode: INTERLEAVED
Downstream Rate: 2432 Kbps
Upstream Rate: 448 Kbps
Downstream Margin: 9 db
Upstream Margin: 20 db
Downstream Line Attenuation: 40
Upstream Line Attenuation: 21
Downstream Transmit Power: 0
Upstream Transmit Power: 0

-Jack

You should be connecting round about the 8Mbps mark with an IP Profile of 6500 or above, not 2432kbps.

Does the phone work? If it does, have you tried the Quiet Line Test, 17070 Option 2? Best with a corded phone into the Test socket inside the master socket.

Edited by RobertoS (Sun 13-Feb-11 21:08:46)

I have never ever got above 2Mbps (aswell as on the lines which are right beside me.)

I live about 2.5 miles from the exchange - would this be right?

Jack

Edited by deleted (Sun 13-Feb-11 21:37:54)