General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | [2] | (show all)   Print Thread
Standard User deleted
(deleted) Thu 10-Feb-11 17:42:00
Print Post

Re: Lift and shift No internet


[re: BP1] [link to this post]
 
Best of luck to you
My problem was high resistance fault mixed with them sticking me back onto adsl 1 kit
mmmmmm
But as said any one can make a mistake and am just glad its all sorted
Standard User deleted
(deleted) Fri 11-Feb-11 21:31:30
Print Post

Re: Lift and shift No internet


[re: deleted] [link to this post]
 
Well after hours of trouble free internet we get a call at 8:30am from an engineer to tell us he has fixed our broadband
Em that was done yesterday i tell him
Him, no i just fixed it then end of call
Go have a look and its worse than ever and once again i have no PPPo session
What the hell are BT playing at
so call isp and they are confused and arrange a BT engineer visit who never turns up

Who do i call to find out what the hell they are playing at and why they keep messing with my mind and line
Standard User Zarjaz
(knowledge is power) Sat 12-Feb-11 22:35:29
Print Post

Re: Lift and shift No internet


[re: deleted] [link to this post]
 
They have ballsed up your lift and shift. Now that engineers have to use a half-arsed on line system to convert the numbers the CP read you to exchange mapping (understandable for most folk) mistakes can happen. The guys you have to ring is your broadband service provider (yet again.)


Register (or login) on our website and you will not see this ad.

Anonymous
(Unregistered)Sat 12-Feb-11 23:29:08
Print Post

Re: Lift and shift No internet


[re: Zarjaz] [link to this post]
 
They did a similar thing when i migrated from my old isp, ended up with no phone or bb for 5days, they had connected my new isp to un-connected faulty pair,because the mapping database hadn't been updated,lol
Standard User deleted
(deleted) Sun 13-Feb-11 00:39:46
Print Post

Re: Lift and shift No internet


[re: Anonymous] [link to this post]
 
Second engineer has not bothered to appear
BT customer care is A+
I am not happy
I think this has just hit my last nerve
Standard User deleted
(deleted) Fri 18-Feb-11 17:00:14
Print Post

Re: Lift and shift No internet


[re: deleted] [link to this post]
 
Just to update this post
All faults have now been fixed and we have the best speed we have ever seen on our line
Yesterday we had this
Noise Margin: 6.4 dB
Connection Rate: 5517 Kbps
Line Attenuation: 51.5 dB
Power: 0.0 dBm
Max Rate: 6632 Kbps
and just now the sync dropped and came back at this
Noise Margin: 6.0 dB
Connection Rate: 5733 Kbps
Line Attenuation: 51.5 dB
Power: 0.0 dBm
Max Rate: 6792 Kbps

looking really good for a long line
Standard User BP1
(committed) Sat 19-Feb-11 10:29:03
Print Post

Re: Lift and shift No internet


[re: deleted] [link to this post]
 
In reply to a post by iwish:
Just to update this post
All faults have now been fixed and we have the best speed we have ever seen on our line
Yesterday we had this
Noise Margin: 6.4 dB
Connection Rate: 5517 Kbps
Line Attenuation: 51.5 dB
Power: 0.0 dBm
Max Rate: 6632 Kbps
and just now the sync dropped and came back at this
Noise Margin: 6.0 dB
Connection Rate: 5733 Kbps
Line Attenuation: 51.5 dB
Power: 0.0 dBm
Max Rate: 6792 Kbps

looking really good for a long line


Whats the error rate looking like.
Quite interested as my fault has returned.

Regards

BP1

BTBroadband

"When everything's coming your way, you're in the wrong lane"
Standard User deleted
(deleted) Sat 19-Feb-11 14:01:51
Print Post

Re: Lift and shift No internet


[re: BP1] [link to this post]
 
about 80 every 24 hours
Pages in this thread: 1 | [2] | (show all)   Print Thread

Jump to