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Standard User deleted
(deleted) Wed 23-Feb-11 12:39:48
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Re: BT High Level Complaints


[re: deleted] [link to this post]
 
hi faz1964, Have you heard of MIFI by Three this will make 5 WIFI connections. But I have heard the one plan sim should not be used in this ;(
To go the one plan route you should use an IPhone or Andriod to make a WIFI Hotspot.
You haven't said if you can get Virgin Media Cable.

any luck using the test socket?
regards
Jon

Also the home hub phones is most likey been dropped because there is no line rental money involved. BT can make more money charging £13 p/m line rental.
I personally use Vonage £5.99 p/m inc uk calls.

Edited by deleted (Wed 23-Feb-11 12:43:47)

Standard User yarwell
(sensei) Wed 23-Feb-11 15:59:56
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Re: BT High Level Complaints


[re: deleted] [link to this post]
 
The OP is in the test socket now. "We do not have cable in our area."

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade.
Standard User deleted
(deleted) Wed 23-Feb-11 17:26:30
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Re: BT High Level Complaints


[re: deleted] [link to this post]
 
In reply to a post by commsguru:
hi faz1964, Have you heard of MIFI by Three this will make 5 WIFI connections. But I have heard the one plan sim should not be used in this ;(
To go the one plan route you should use an IPhone or Andriod to make a WIFI Hotspot.
You haven't said if you can get Virgin Media Cable.

any luck using the test socket?
regards
Jon

Also the home hub phones is most likey been dropped because there is no line rental money involved. BT can make more money charging £13 p/m line rental.
I personally use Vonage £5.99 p/m inc uk calls.


Hi Jon

Have Android HTC Desire and can use it as a wifi hotspot. But I'm sure they would get wise to 2 PC's, laptop, xbox live, PSP and smartphone being used through it!

Regarding mifi I've heard bad reports about it, but there again............

No cable and so far so good with the test socket, but time will tell.

As for the hub phones, as I say I have five and the cheeky t...s are still selling them at £68.49

Thanks


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Standard User deleted
(deleted) Wed 23-Feb-11 17:31:10
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Re: BT High Level Complaints *DELETED*


[re: deleted] [link to this post]
 
Post deleted by faz1964
Standard User RobertoS
(sensei) Wed 23-Feb-11 18:43:21
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Re: BT High Level Complaints


[re: deleted] [link to this post]
 
In reply to a post by faz1964:
Well BT must read this forum as they have finally rung.

Advised to plug into test socket and will come back to me on Saturday.

Here are the latest stats

Connection Information

Line state Connected
Connection time 0 days, 00:13:56
Downstream 2,336 Kbps
Upstream 448 Kbps

ADSL Settings

VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 9.1 dB / 15.0 dB
Line attenuation (Down/Up) 58.9 dB / 31.5 dB
Output power (Down/Up) 3.7 dBm / 1.3 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 12 / 3
CRC Errors (Down/Up) 4 / 0
HEC Errors (Down/Up) 9 / 0
Error Seconds (Local/Remote) 2 / 0

My Broadband Speed Test

And BT Speedtestet

est1 comprises of Best Effort Test: -provides background information.

Download Speed
1495 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1495 Kbps
For your connection, the acceptable range of speedsis 800-2000 Kbps.
IP Profile for your line is - 1750 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 3.69:16.33:79.99 (SBE:NBE:PBE)
Well the stats are a bit better than your first ones. The higher sync looks to be due to the lower noise margin though, which might point to considerable noise variation - as your first one had been up less than 2 hours.

Given that sync for 3-5 days your IP Profile should rise to 2Mbps from the 1750kbps, so that would give you a bit more speed.

Were there any wires attached to the faceplate which you have removed?

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre.
Standard User NilSatisOptimum
(newbie) Wed 23-Feb-11 19:05:21
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Re: BT High Level Complaints


[re: deleted] [link to this post]
 
Depending on your needs with the Hub, If the long line continues to be trouble, i would suggest 2700hvg business hub. Have a good record on hanging on to long lines and getting the best out of the situation.
Standard User deleted
(deleted) Wed 23-Feb-11 19:14:24
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Re: BT High Level Complaints


[re: deleted] [link to this post]
 
In reply to a post by commsguru:
hi faz1964, Have you heard of MIFI by Three this will make 5 WIFI connections. But I have heard the one plan sim should not be used in this ;(
To go the one plan route you should use an IPhone or Andriod to make a WIFI Hotspot.
You haven't said if you can get Virgin Media Cable.

any luck using the test socket?
regards
Jon

Also the home hub phones is most likey been dropped because there is no line rental money involved. BT can make more money charging £13 p/m line rental.
I personally use Vonage £5.99 p/m inc uk calls.

When I was with BT, I slung the hub phones, because after they updated themselves with new firmware, they continually shut down during a call. i expect that is the reason for the discontinuation. I think the idea of it being related to line rental is laughable, as I never found a way to use BT broadband without first paying line rental.
Standard User Chrysalis
(eat-sleep-adslguide) Thu 24-Feb-11 11:53:09
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Re: BT High Level Complaints


[re: deleted] [link to this post]
 
when I contacted BT's chairmans office I was greeted by a standard response of "goto your services provider". Epic fail there from BT. Some people have had better success than me going down that route tho.
Standard User deleted
(deleted) Thu 24-Feb-11 12:39:08
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Re: BT High Level Complaints


[re: Chrysalis] [link to this post]
 
In reply to a post by Chrysalis:
when I contacted BT's chairmans office I was greeted by a standard response of "goto your services provider". Epic fail there from BT. Some people have had better success than me going down that route tho.

I had my line fixed within 3 days of contacting that email
And they are going to keep an eye on my line for 3 weeks to make sure all is good again

2 days ago i had a mass of errors and disconnections again and they got in contact with me to say they had seen the disconnections and errors and would fix it asap
Line was good again within 10 mins
Think its just your luck with them
Standard User deleted
(deleted) Thu 24-Feb-11 16:25:37
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Re:BT High Level Complaints


[re: deleted] [link to this post]
 
Hi faz1964

I have just seen your post and would like to help you with this to see if there is anything I can do to get your broadband service sorted out. If you drop me an e-mail to [email protected] with your account number and a link to this thread I will gladly look into this for you.

Regards David
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