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Standard User deleted
(deleted) Sun 13-Mar-11 14:56:01
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
In reply to a post by BatBoy:
So you agree that BT were called out by BE then. How many times?


Yes i agree they called them out for a VOICE FAULT that doesnt exist. They are geniuses like you, obviously.

Id call BT FOR A NON-PSTN fault but as i and another have now tried telling you, those are for the ISP to deal with........ Normally if they have any sense (which BE DONT) they would send an SFI ENGINEER.
They would only send an SFI engineer to investigate a special fault. As there is no fault, there's nothing to investigate. Face it, the problem is with your wiring.
Anonymous
(Unregistered)Sun 13-Mar-11 14:56:58
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
Further more i can post BE ticket info to confirm it was for a voice fault if you wish to look even more stupid.
Standard User deleted
(deleted) Sun 13-Mar-11 14:57:31
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
Really, so how do they report issues if someone is a BE phone customer (which im not BTW) and has a PHONE problem then?
As I already said, you can do it yourself.


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Standard User deleted
(deleted) Sun 13-Mar-11 14:59:41
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
Further more i can post BE ticket info to confirm it was for a voice fault if you wish to look even more stupid.
The more information you provide, the better, as far as I can see.

It's not me looking stupid, as my BE connection is working fine. You're the one with the problems.
Standard User deleted
(deleted) Sun 13-Mar-11 15:06:28
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
Line stats would be better. Some of us don't have access to the be forums anymore. Some people (most) in this particular forum don't have access at all.

I use BE's DNS service and have no problem getting to sites so that can be ruled out . I gather you aren't using the bebox. Is your router compatible with BE's equipment?
Anonymous
(Unregistered)Sun 13-Mar-11 15:10:29
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
......... blah, blah more nonsense


Id like to argue the merrits of your retardation all day but rather than that heres a snippet of one ticket.......
http://i51.tinypic.com/9ve25x.jpg

Cant report voice faults eh, still waiting on my promised SFI visit if the VOICE engineer found nothing.....
You may now carry on looking thick as a plank now, ill leave you to it. From your posting history on here you should be used to looking stupid.

Clearly they reported things as VOICE FAULTS WHEN IT ISNT.
Standard User deleted
(deleted) Sun 13-Mar-11 15:14:22
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
......... blah, blah more nonsense


Id like to argue the merrits of your retardation all day but rather than that heres a snippet of one ticket.......
http://i51.tinypic.com/9ve25x.jpg

Cant report voice faults eh, still waiting on my promised SFI visit if the VOICE engineer found nothing.....
You may now carry on looking thick as a plank now, ill leave you to it. From your posting history on here you should be used to looking stupid.

Clearly they reported things as VOICE FAULTS WHEN IT ISNT.
Which order should those two be read in - top to bottom or bottom to top?

I ask as you have removed all detail for some unknown reason.
Anonymous
(Unregistered)Sun 13-Mar-11 15:22:56
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
In reply to a post by kamelion:
Line stats would be better. Some of us don't have access to the be forums anymore. Some people (most) in this particular forum don't have access at all.

I use BE's DNS service and have no problem getting to sites so that can be ruled out . I gather you aren't using the bebox. Is your router compatible with BE's equipment?


I am also using BEs DNS and it does have issues.......
http://beusergroup.co.uk/index.php?id=607

And thats just one recent example.

Current stats are (forgive me if this doesnt format correctly, does this site have a code tag available or similar???)....

Path: 0, Upstream rate = 1222 Kbps, Downstream rate = 18867 Kbps

Link Power State: L0
Mode: ADSL2+
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 9.4 9.3
Attn(dB): 21.0 9.4
Pwr(dBm): 18.5 12.4
ADSL2 framing
MSGc: 59 16
B: 190 34
M: 1 1
T: 3 3
R: 14 0
S: 0.3321 0.9824
L: 4937 285
D: 96 1
Counters
SF: 2475 897
SFErr: 5 1
RS: 5268 0
RSCorr: 1922 0
RSUnCorr: 4205 0

ES: 32 12
SES: 5 0
UAS: 179 179

INP: 1.08 0.00
PER: 16.19 16.21
delay: 7.97 0.24
OR: 32.11 10.85

Stupidly high SNR is because im on their reliability profile, which isnt reliable.... Rolls eyes at more irony.

Problem persist whether i use the Bebox or the now 5 different routers ive tried and more filters than i can count.
Anonymous
(Unregistered)Sun 13-Mar-11 15:29:12
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
In reply to a post by BatBoy:
In reply to a post by Anonymous:
......... blah, blah more nonsense


Id like to argue the merrits of your retardation all day but rather than that heres a snippet of one ticket.......
http://i51.tinypic.com/9ve25x.jpg

Cant report voice faults eh, still waiting on my promised SFI visit if the VOICE engineer found nothing.....
You may now carry on looking thick as a plank now, ill leave you to it. From your posting history on here you should be used to looking stupid.

Clearly they reported things as VOICE FAULTS WHEN IT ISNT.
Which order should those two be read in - top to bottom or bottom to top?

I ask as you have removed all detail for some unknown reason.


Take a guess one says regards Be*Tech support at the bottom does it not???

............ AGAIN FAILURE TO READ ON YOUR PART, NOT FAILURE ON MY PART.............

Names and dates were removed to protect the identity of the staff member and my identity (I dont want idiots like you knwing my real name)

ENOUGH INFORMATION WAS LEFT FOR THE NON STUPID TO REALISE WHICH POST WERE FROM WHICH PERSON.

Making you look stupid every post is boring now. I think ill just ignore you.
Standard User deleted
(deleted) Sun 13-Mar-11 15:31:29
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
Sorry, I can't diagnose problems when you're using dodgy Netgear routers. Can you post Bebox stats?
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