In reply to a post by Anonymous:

In reply to a post by BatBoy:

In reply to a post by Anonymous:

......... blah, blah more nonsense


Id like to argue the merrits of your retardation all day but rather than that heres a snippet of one ticket.......
http://i51.tinypic.com/9ve25x.jpg

Cant report voice faults eh, still waiting on my promised SFI visit if the VOICE engineer found nothing.....
You may now carry on looking thick as a plank now, ill leave you to it. From your posting history on here you should be used to looking stupid.

Clearly they reported things as VOICE FAULTS WHEN IT ISNT.

Which order should those two be read in - top to bottom or bottom to top?

I ask as you have removed all detail for some unknown reason.

Take a guess one says regards Be*Tech support at the bottom does it not???

............ AGAIN FAILURE TO READ ON YOUR PART, NOT FAILURE ON MY PART.............

Names and dates were removed to protect the identity of the staff member and my identity (I dont want idiots like you knwing my real name)

ENOUGH INFORMATION WAS LEFT FOR THE NON STUPID TO REALISE WHICH POST WERE FROM WHICH PERSON.

Making you look stupid every post is boring now. I think ill just ignore you.

TBH it would have been easier for you to confirm whether it should be read top to bottom or bottom to top.

Why did you remove the date?

Not stupidly high particularly - a lot of ISPs including BT use higher profiles. It isn't the bebox so I can't tell how many line drops you have had. Is there a pattern to the drops or are they just random? Do they happen every day or just when its windy / wet? Have they happened ever since you had BE or is it a fairly recent issue?

In reply to a post by BatBoy:

Sorry, I can't diagnose problems when you're using dodgy Netgear routers. Can you post Bebox stats?

Its not a netgear.......... its currently a TP-link i have plugged in, would you like a picture of that also to make a hat trick of being wrong??? You may as well ask to complete your humiliation.

Did you work up to being this stupid?

Of course i could plug in 2 thomsons, a netgear 834gt, and a d-link also if you wish, but as you cant read stats from anything except one model ill just assume all those are beyond you and like actual BE support you are indeed useless.

Please run along to a thread you can actually half troll and look remotely intelligent in.

In reply to a post by Anonymous:

Its not a netgear.......... its currently a TP-link i have plugged in, would you like a picture of that also to make a hat trick of being wrong??? You may as well ask to complete your humiliation.

Did you work up to being this stupid?

Of course i could plug in 2 thomsons, a netgear 834gt, and a d-link also if you wish, but as you cant read stats from anything except one model ill just assume all those are beyond you and like actual BE support you are indeed useless.

Please run along to a thread you can actually half troll and look remotely intelligent in.

Well, whatever it is it's not the BEBox. So if you could just plug the Bebox in and post the stats.

And drop the attitude.

Beginning to see why you were banned now if thats the attitude you take when people are trying to help you. I suggest that you go back to the other LLU adsl2+ service you had if you were happier there

Phone lines and noise conditions do change, was the disconnects apparently as soon as you switched to Be? Or only developed over time.

With just 1 or 2 disconnects per day then hard to track down, or do you disagree?

If you feel it is a Be specific issue, then at some point if you get nowhere, perhaps time to change supplier, and see if the issue continues

In reply to a post by Anonymous:

The statement made to me in a live chat session of...
"As you are well aware the ADSL2+ technology works in such way that one or two disconnections for 24 hours are within acceptable limits and cannot be considered service affecting. It is simply a feature of the technology"

Is also utter nonsense, my prior provider was LLU ADSL2+ based and with them the connection was stable. And when i say stable i mean MANY MANY MANY months worth of uptime.

Issues with BE occured from my very first day of migration to them, prior to migration day i had several months uptime with my prior provider with no losses of sync.

My internet connection now with BE has NEVER managed more than 7 days since joining in December.

Having frequent disconnections is not normal it maybe fairly common place,but it's not how any good connection would behave,
You say that with your previous isp ,ukonline that you enjoyed several months at a time without loosing sync, taking that and the fact that bt openreach have checked both line for ptsn faults, and your internal wiring and found no faults with either,
Then the only other thing to have changed is the connection to the current isp's kit in your exchange, or that it's self is in someway defective .or it's filter needs replacing as they are filtered too,
Have you tried this: start with the router cable unplugged from the the adsl filter , perform a quite test whilst the test is running plug in the adsl cable so the router can obtain a sync, whilst this is happening are you able to hear it negotiating sync ( sounds like a dial up connection)
if so that in it's self can be an indication of a fault
it sounds to me that the problem lies with be's kit the connection to it, the tie pair aka E side pair i think, since i eventually was connected to the correct e-side at the exchange i have not had any disconnects,

In reply to a post by tommy45:

In reply to a post by Anonymous:

The statement made to me in a live chat session of...
"As you are well aware the ADSL2+ technology works in such way that one or two disconnections for 24 hours are within acceptable limits and cannot be considered service affecting. It is simply a feature of the technology"

Is also utter nonsense, my prior provider was LLU ADSL2+ based and with them the connection was stable. And when i say stable i mean MANY MANY MANY months worth of uptime.

Issues with BE occured from my very first day of migration to them, prior to migration day i had several months uptime with my prior provider with no losses of sync.

My internet connection now with BE has NEVER managed more than 7 days since joining in December.

Having frequent disconnections is not normal it maybe fairly common place,but it's not how any good connection would behave,
You say that with your previous isp ,ukonline that you enjoyed several months at a time without loosing sync, taking that and the fact that bt openreach have checked both line for ptsn faults, and your internal wiring and found no faults with either,
Then the only other thing to have changed is the connection to the current isp's kit in your exchange, or that it's self is in someway defective .or it's filter needs replacing as they are filtered too,
Have you tried this: start with the router cable unplugged from the the adsl filter , perform a quite test whilst the test is running plug in the adsl cable so the router can obtain a sync, whilst this is happening are you able to hear it negotiating sync ( sounds like a dial up connection)
if so that in it's self can be an indication of a fault
it sounds to me that the problem lies with be's kit the connection to it, the tie pair aka E side pair i think, since i eventually was connected to the correct e-side at the exchange i have not had any disconnects,

I think the E-side refers to the connection from the exchange to the cabinet. The tie-pairs are the DSLAM connection.

In reply to a post by kamelion:

Not stupidly high particularly - a lot of ISPs including BT use higher profiles. It isn't the bebox so I can't tell how many line drops you have had. Is there a pattern to the drops or are they just random? Do they happen every day or just when its windy / wet? Have they happened ever since you had BE or is it a fairly recent issue?

Its since moving to BE from UKonline, with ukonline things were stable as a rock on fastpath, connection would never drop unless they were doing work or had a fault.

I literally the day before moving had several months solid uptime, the VERY FIRST day of migration to BE the issues started and have never stopped for longer than a 6 day period, that has been my record uptime and occured after one BT engineer did something at the pole, though i do not know what exactly, regardless the issue returned and went back to every 24-48 hours after the 6 days up time.

Drops happen every 24-48 hours apart from that 6 days i had almost 1 month ago and can happen at anytime, the weather doesnt make a difference, could have a nice dry day and it drop 2 times within 24 hours could have a horrid windy, rainy day and it not drop <<<< Or vice versa, makes no difference.

Normally the afternoon period of the day (12pm to 3pm) it will be fine. Though i have seen it drop in that period also.

Currently the stats i believe you need with regards to how many drops its had stand at....
LOS: 4
LOF: 18
That is for just over a 3 day period (73 hours)

Also just to add im not the only one in this situation, there have been others on their forums in recent months that have joined them recently and also have similar issues where they have previously had rock solid stability before moving to BE, infact some of them are also ex-ukonliners.

I am not alone, and i dont for a second despite what some trolls here may think and staff try to fob you off with believe it issues our end.... Its far too common from their forums for it to always be the user at fault.

In reply to a post by BatBoy:

In reply to a post by Anonymous:

Its not a netgear.......... its currently a TP-link i have plugged in, would you like a picture of that also to make a hat trick of being wrong??? You may as well ask to complete your humiliation.

Did you work up to being this stupid?

Of course i could plug in 2 thomsons, a netgear 834gt, and a d-link also if you wish, but as you cant read stats from anything except one model ill just assume all those are beyond you and like actual BE support you are indeed useless.

Please run along to a thread you can actually half troll and look remotely intelligent in.

Well, whatever it is it's not the BEBox. So if you could just plug the Bebox in and post the stats.

And drop the attitude.

Freshly plugging in the bebox wont tell you anything, especially if there are any disconnects until i wait a day or 2 for them.

Drop your attitude, i speak to others as i am spoken to, you want to speak to me like a fool ill make you look one. Ive had no issues communicating politely with anyone else in this thread.