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Standard User nredwood
(knowledge is power) Sun 13-Mar-11 21:03:40
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
There have been several occasions I haven't received the newsletter. I've just reported it on the forums and been sent it.
Again resolved within what I and others believe to be a reasonable time frame.
I got the latest one fine

The last couple have been posted on the BeUsergroup site and tbh you are not missing much. They were much more interesting in the old days, when they actually gave us some news about the BE service

Be* Unlimited
Standard User nredwood
(knowledge is power) Sun 13-Mar-11 21:09:07
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Re: BE Internet complaints a horrid service.


[re: deleted] [link to this post]
 
Therein lies the problem

BE Landline is still very new and therefore still at fuzzy logic stage as far as support are concerned

Makes sense in terms of having the 1 bill for broadband and phone, but it's about the only reason for wanting to move to BE Landline

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Standard User nredwood
(knowledge is power) Sun 13-Mar-11 21:17:17
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
Agree that the dates should have been left in, as to the average onlooker it would not have been immediately clear in which order to have read the ticket responses.

For those that don't know, it's from the bottom to up

Not an unreasonable point for BatBoy to make

Be* Unlimited


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Standard User deleted
(deleted) Sun 13-Mar-11 21:22:10
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Re: BE Internet complants a horrid service.


[re: nredwood] [link to this post]
 
In reply to a post by nredwood:
Agree that the dates should have been left in, as to the average onlooker it would not have been immediately clear in which order to have read the ticket responses.

For those that don't know, it's from the bottom to up

Not an unreasonable point for BatBoy to make
Thanks for answering that one, I was beginning to lose hope smile
Standard User nredwood
(knowledge is power) Sun 13-Mar-11 21:26:04
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
Are you able to hear noise on the line though when the router is plugged in and negotiating sync as tommy45 has suggested doing? You may have to leave the QLT running a while and power off and on the router several times to check for sure. An analogue phone with loadspeaker can help wink
This is important in terms of trying to determine where the problem is and as stated previously my guess is exchange (E) side

Is there also any difference between the BeBox and the Netgear and which version Netgear is it?

Be* Unlimited
Standard User deleted
(deleted) Sun 13-Mar-11 21:27:58
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Re: BE Internet complants a horrid service.


[re: nredwood] [link to this post]
 
In reply to a post by nredwood:
Are you able to hear noise on the line though when the router is plugged in and negotiating sync as tommy45 has suggested doing? You may have to leave the QLT running a while and power off and on the router several times to check for sure. An analogue phone with loadspeaker can help wink
This is important in terms of trying to determine where the problem is and as stated previously my guess is exchange (E) side

Is there also any difference between the BeBox and the Netgear and which version Netgear is it?
Careful, it's not a Netgear, it's a TP-Link lol
Standard User nredwood
(knowledge is power) Sun 13-Mar-11 21:34:01
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
I'd convert to Speedtouch mode, but the output hasn't been posted as is

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Standard User nredwood
(knowledge is power) Sun 13-Mar-11 21:35:14
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
Heaven's. I hope not!!!!!

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Standard User deleted
(deleted) Sun 13-Mar-11 21:39:36
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Re: BE Internet complants a horrid service.


[re: nredwood] [link to this post]
 
Fraid so http://forums.thinkbroadband.com/general/t/3979541-r...
Standard User nredwood
(knowledge is power) Sun 13-Mar-11 21:44:04
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
I live with it and so do many others. It really isn't a big deal

And btw I'd rather have your sync (or at least least closer to what I should have) even if it was unreliable

Be* Unlimited

Edited by nredwood (Sun 13-Mar-11 21:45:02)

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