Like we say BatBoy, there is a reason BE provide the BeBox

Some people "know" better

And I think you'd be hard pushed to find many who haven't had the same experience, MRS

Am a little envious of that lucky minority with seemingly noise free lines some times

You may have a valid complaint about the reporting as a voice fault, but from the further information gleaned today, you don't have much of a case to stand on in terms of anything else

Try using the BE supplied router for at least a week, at least if only in bridge mode

There is a backlog on FTTC connections and other OR tasks, so I should imagine this would apply to SFI faults as well. Not unreasonable to take up to 4 weeks

In a direct (ish) comparison with the BeBox connected (in bridge mode at least) over a week compared to the TP-Link over a week, which has less disconnections?

It's done by a whole other bunch of engineers in the exchange (I'm told they are not allowed out unless for special occassions), so if you just ask BE for a tie pair change should be no issue getting the correct engineer for the job and you will have exhausted absolutely everything that is within BE's control

I don't think there is any test that BT or any ISP could do that would specifially indicate an ADSL2+ exchange side fault, unless it was constant

The problem herein is that the fault is very obviously intermittent

I managed 9.5 meg for 2 - 3 hours one day last summer and 44 days uptime at the latter end of last year

Has been slightly improved by about 200 kbps since my cab was replaced by a manhole ready for FTTP (although still no sign of that happening)

In reply to a post by nredwood:

And I think you'd be hard pushed to find many who haven't had the same experience, MRS

Am a little envious of that lucky minority with seemingly noise free lines some times

Hmm... must be one of the lucky few. My router holds a connection for at least a month as I regularly check the stats to see how it is performing. It would probably hold the connection longer but as part of my monthly housekeeping I power cycle all devices on my network.

Sorry... couldn't resist replying to your comment.