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Standard User deleted
(deleted) Sun 13-Mar-11 22:34:14
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Re: BE Internet complants a horrid service.


[re: nredwood] [link to this post]
 
just thought i would respond as i saw my name mentioned in regards to my line etc

yes i do have a long line 56db down attenuation, i'm on standard profile ADSL1 because that was the most stable for me after trying various tests and profiles, i know and accept that due to the length of the line i can expect the odd de-sync, yet with my previous ISP the one that the op also had i was able to sync for 2 -3 months at a time not just days as it stands now, we are not the only ones to come from said previous ISP to have the same problems of less sync time with the current one.

one person having that type of issue then yes i can understand but more than one person coming from the same previous ISP and having the same type of issue when on the same current ISP doesn't to me sound like just a random problem, and before anyone asks no we are not in the same area we are in different parts of the country.

I admit i'm no expert on this type of tech but if one ISP can provide the same service on the same line with the same equipment in the home except the router now being the be-box of course and give a sync for months then surly so can the current one which isn't the case, clearly something was different then that isn't the case now and it's not the equipment / cable / master socket / faceplate etc in the house that's been checked and cleared.

I admit i can live with my situation as i say it can be days ( usually 5 days) before it re-syncs but if you have the issue the OP has of it only being a day or two at the most and you have come from a previous ISP where you synced for months at a time then it's kind of hard to accept that something isn't a miss either with the current ISP or at the exchange.

Edited by deleted (Sun 13-Mar-11 22:42:52)

Standard User nredwood
(knowledge is power) Sun 13-Mar-11 22:46:03
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
Follow all the advice given by myself and others to the OP, including asking for the tie pairs to be changed

Getting tie pairs changed costs BE less than an SFI visit, so is normally requested to BT OR with little fuss

Be* Unlimited
Standard User deleted
(deleted) Sun 13-Mar-11 22:48:45
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Re: BE Internet complants a horrid service.


[re: nredwood] [link to this post]
 
In reply to a post by nredwood:
Follow all the advice given by myself and others to the OP, including asking for the tie pairs to be changed

Getting tie pairs changed costs BE less than an SFI visit, so is normally requested to BT OR with little fuss


will do thanks for the reply / advice


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Standard User nredwood
(knowledge is power) Sun 13-Mar-11 22:55:17
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
BTW I developed a line fault shortly after I moved to BE, it started off being notable on the broadband side with BT, then suddenly a couple of days after migating to BE the broadband became worse and the line died completely the next weekend

Just goes to show, these things do happen and can be a complete coincidence

Be* Unlimited
Anonymous
(Unregistered)Sun 13-Mar-11 22:58:27
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
In reply to a post by Terranova:
In reply to a post by Anonymous:
... nested quotes trimmed ...


i think we already know what the staff think thats why he got (banned ) LOL


I wasn't referring to him i was referring to you, well care to make yourself known or is hiding and making insults more your thing


Hes probably the staff member concerned and wont reveal there self because that would now show entirely how terrible their attitude and so called "support" actually is.

In fact im pretty sure considering they havent replied to one of my latest PMs recently as it would confirm things.

That or one of the beusergroup mob that have a superiority complex and cant find anyone on IRC to bully today.



I am not a BE staff member

but I am a member of the BEforum and unlike you PRODISC If I had any problems I would take the advice and help of the people who are only trying to help . but instead you show yet again one of the reasons you must have got banned from the BEforum which is your attitude sucks .there is a hell of a lot of happy Be customers who think there customers service is excellent and they are the best ISP for all round service. if you can find better go to them after all you are only on a 3month contract
anyway. take the advice and help from others or change ISP. SIMPLE
Standard User nredwood
(knowledge is power) Sun 13-Mar-11 23:02:36
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
If I remember correctly the initial problem was an RF emitting device at a nearby property. Wasn't that all BE's fault at the time?!

Be* Unlimited
Standard User nredwood
(knowledge is power) Sun 13-Mar-11 23:24:14
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BE Forum Rules


[re: Anonymous] [link to this post]
 
On the �Be Forum� you can express your views on lots of different topics and see what other people are saying about BE services and products

Our wish is to make the forum an enjoyable experience for all who use it, it�s a great tool to interact with fellow Be-ings and Be staff members. You're welcome to post your opinions and disagree with others, but please do so respectfully and comply with our guidelines and Terms & Conditions when posting.

Please note: the views expressed by our members on our forum are not necessarily those of BE unlimited or its staff.

What's acceptable (and not):

Harassment � please respect your fellow Be-ings/Be staff members and do not attack those whose opinions you disagree with. Think hard about how such posts are received. It is inappropriate to post comments that defame or threaten other posters, or are in any way threatening or discriminatory to fellow Be-ings or Be staff.

Swearing � uncensored swear words or obscene, offensive or indecent language is not allowed and will result in the member being warned once, if the member continues to post in the same manner he/she will be banned.

Disruption - while you may disagree with the comments from other Be-ings or dislike the topic, please do not post messages that are intended to disrupt the flow of a thread. Irrelevant, deliberately flaming, disruptive, illegible or unconstructive content will be removed without warning.

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Personal Information � for your own safety, please do not post personal information. This includes your email or home address, telephone or mobile number.

Finally, we reserve the right to remove anything else that we consider inappropriate and which might diminish the reputation of Be Unlimited and it is important that you understand that you could be held liable for anything you post within the Be forum.

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1. Please make sure that these are your pictures and do not belong to someone else.

2. In the event of uploading photographs you agree:

(i) you are over the age of 18

(ii) you have reviewed and agree to comply with these Terms & Conditions (unless you are aged 14-17 years old, in which case, your parent or guardian has reviewed and agrees to these Terms & Conditions on your behalf)

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(v) the photograph does not contain any personal information such as a name, phone number or email address; and photographs of groups or offensive materials may not be posted.

3. Be Unlimited reserves the right to remove any photograph, for any reason.


Now for something really boring....T&C's

1.Entering a post on the �Be forum� will constitute acceptance of the terms of use.

2.Final say on the acceptance of any post lies with the Be forum Moderators/Be Keepers

3.Be Unlimited reserves the right to edit messages.

4.Once a message has been posted, Be Unlimited reserves the right to remove it at any time.

5.Moderators will endeavour to edit messages that they feel break the forum rules, however meanings may be concealed in text that may not initially seem inappropriate to the moderator. If you see a post that you deem unacceptable for publication please contact one of our moderators / Be keepers so that we can re-evaluate the message.

6.Opinions expressed on the Be forum are not necessarily those held by Be Unlimited.

7.We reserve the right to change these Terms & Conditions/fair usage policy at any time.

9.You hereby license Be Unlimited to display your messages on the �Be Forum� and to republish any material you submit if Be Unlimited sees fit, and hereby waive all so called moral rights you may have in the messages.

10.Harassment of fellow be-ings and targeting of particular groups for the purpose of ridicule or hatred is not allowed. This includes messages that are defamatory, abusive, threatening, harmful, obscene, profane, threatening, racially or sexually or otherwise discriminatory, offensive, and inaccurate.

11.Solicitations (commercial or non-commercial) will be removed.

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14.You must adhere to all Guidelines applicable to the �Be Forum� and published by Be Unlimited.

15. By posting in the forum you have agreed to all guidelines and the T&C�s in relation to the use of the Be forum.

16. Do not post your live chat logs on the forum.


Fair usage policy:

Getting started
Posting/replying to threads in the forum is child�s play. You can post your comments/views and questions instantly via accessing the �Be forum� though the member centre using your login and password.

Moderation
In order to maintain a friendly and enjoyable atmosphere, Be staff will maintain a presence to answer any direct questions and also to maintain the atmosphere. Messages that violate our Terms & Conditions will be removed and may result in the member being banned.


Be* Unlimited
Standard User deleted
(deleted) Sun 13-Mar-11 23:33:38
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Re: BE Internet complants a horrid service.


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
In reply to a post by Anonymous:
In reply to a post by Terranova:
... nested quotes trimmed ...


I wasn't referring to him i was referring to you, well care to make yourself known or is hiding and making insults more your thing


Hes probably the staff member concerned and wont reveal there self because that would now show entirely how terrible their attitude and so called "support" actually is.

In fact im pretty sure considering they havent replied to one of my latest PMs recently as it would confirm things.

That or one of the beusergroup mob that have a superiority complex and cant find anyone on IRC to bully today.



I am not a BE staff member

but I am a member of the BEforum and unlike you PRODISC If I had any problems I would take the advice and help of the people who are only trying to help . but instead you show yet again one of the reasons you must have got banned from the BEforum which is your attitude sucks .there is a hell of a lot of happy Be customers who think there customers service is excellent and they are the best ISP for all round service. if you can find better go to them after all you are only on a 3month contract
anyway. take the advice and help from others or change ISP. SIMPLE

PRODISC(the OP of this thread) got banned for Trolling, plain and simple, there was no company hush up and the BE forum is a much nicer place to visit without him being there!
This loon racked up 1123 posts in about 2 months!
Funniest bit was news.sky.com not working for him, why didn't you use bbc.co.uk?

Have a nice day now.....
Standard User nredwood
(knowledge is power) Sun 13-Mar-11 23:41:59
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
laugh wink

And the Sky News issue wasn't a BE one anyhow by what I can tell (seeing as someone mentioned that Sky had put a message on the site at one point)

Be* Unlimited
Standard User nredwood
(knowledge is power) Mon 14-Mar-11 00:19:08
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Re: BE Internet complants a horrid service.


[re: deleted] [link to this post]
 
Are you using the TP-Link as well?

Be* Unlimited
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