ukonline was another isp that had 24/7 uk based support via it's freephone number, although it was aimed at the small business it had a large amount of residential customers too, thing with be* is it likes to boast about how good it is, but any isp is only as good as any 3third party it also uses, such as the current network issues affecting it,

In reply to a post by Anonymous:

ukonline was another isp that had 24/7 uk based support via it's freephone number, although it was aimed at the small business it had a large amount of residential customers too, thing with be* is it likes to boast about how good it is, but any isp is only as good as any 3third party it also uses, such as the current network issues affecting it,

I doubt you are a BE user.

In reply to a post by Anonymous:

such as the current network issues affecting it

such as the current network issues affecting it and other UK ISPs.

FTFY

In reply to a post by gfendle:

In reply to a post by Rich44:

Perhaps if the facts were presented clinically rather than as a long whiny rant people might be a touch more sympathetic

Perhaps if one of the correspondents here hadn't taken the topic in that direction, it wouldn't have been quite so bad. The OP originally asked for information, then got badgered for a whole bunch of other stuff and accused of being obstructive for not providing it, then asked again what it was he wanted in the first place, when it was pretty clear to me (at least) in the seed post.

There are some very helpful people on here, but as in life, there is a minority who spoil it for others.

Well spotted and to keep things short another on here that needs refering back to this post...
http://forums.thinkbroadband.com/general/t/3978827-b...

Re: The 2 options i had and how with some either option doesnt matter. Always the same with places like this and one of the reasons i really didnt want to have to bother registering here. Some just have an inability to provide information requested and want to nit pick, when they get the detail they moan about that also.

EDIT: Oh and before the regular spanish inquisition mob start-a-rocking on their chairs......... Yes it has disconnected again and looks like its doing it more often now. Im off to work in 30 mins but will be posting example charts later, so you can all calm down and save your fingers on the keyboard asking where they are and accusing people of ranting or typing too much for your attention.

Edited by deleted (Thu 17-Mar-11 03:49:28)

Go to Zen- I had a similar story to yours though I was with Talk Talk and I went to Zen which was so painless - Simon

As an aside, and I know you're still in contract at the moment, something clearly not even considered by so many here, I notice that AAISP are offering to fix your line within one month if you migrate to them. Not cheap, though.

In reply to a post by gfendle:

As an aside, and I know you're still in contract at the moment, something clearly not even considered by so many here, I notice that AAISP are offering to fix your line within one month if you migrate to them. Not cheap, though.

Not from LLU unfortunately.

In reply to a post by gfendle:

As an aside, and I know you're still in contract at the moment, something clearly not even considered by so many here

8th dec

Hi
I got connected to bethere today

That i hope is ofcourse assuming you took the 12 month option and not the 3 month.

I took the 3 month option (just incase )

and still whining ???

In reply to a post by Anonymous:

In reply to a post by gfendle:

As an aside, and I know you're still in contract at the moment, something clearly not even considered by so many here

8th dec

Hi
I got connected to bethere today

That i hope is ofcourse assuming you took the 12 month option and not the 3 month.

I took the 3 month option (just incase )

and still whining ???

very long 3months contract

Edited by deleted (Thu 17-Mar-11 11:31:05)

In reply to a post by Anonymous:

and still whining ???

Perhaps you're suggesting that just because someone is on a short-term contract they waive the right to complain about the service they've paid for.