So with that BQM setup what is it indicating? I basically have too high of a latency and it is fluctuating too much?

My initial reaction was yes, the base-line is too high, but reading back through the other threads it looks as though that may be normal for NI - I'd forgotten that's where you are.

But that fluctuation is really bad.

Am I right in thinking that's the ex-BT Broadband line? When he replaced the line to the pole, from what point at your end did he start? Did he come all the way back to the master socket? What about the maze of wires around that - how "removed" are the redundant ones?

Is the Sky line run through the same cable from the pole, and if so at what point does the feed to the master socket for that separate out?

I only remember seeing one set of stats with error counts included. Could we have some for each line please?

Does the Sky latency fluctuate like the Aquiss (ex-BT) one?

In reply to a post by jdowning640:

Hi guys,

Here's a quality monitor graph thing I set up a few minutes ago:

http://www.thinkbroadband.com/ping/share/239b8301ea0...

It doesn't seem to look like there's any problems there, is there?

What happened just after mid-day today? Latency went clear for a significant time after a huge peak.

Hi Roberto,

Yes that's correct, thats the ex BT line. He replaced the line from the pole to a box and from that box it connects via a master socket underground (about 15 metres). That underground cable then goes up to the master socket. No other cables connected.

The bunch of other wires have all been disconnected. I've read that internal wiring won't cause latency / packet loss problems but you're the expert.

The sky line runs from the same pole although through a different line. It has a constant 70ms and as it's on sky it doesn't have a static ip so I can't see a bqm although it has never had as much packet loss or high pings that the ex-BT one has had.

Unfortunately I'm on the road at the minute so can't get the stats for you but I will post them up later.

I think that's when I reset my modem to see if fast path kicked in although it didn't.

Jack

In reply to a post by jdowning640:

I think that's when I reset my modem to see if fast path kicked in although it didn't.

Jack

Look at it now

I think the only thing you can do there is wait for Martin to see it. That's just ridiculous.

In reply to a post by RobertoS:

I think the only thing you can do there is wait for Martin to see it. That's just ridiculous.

I thought Martin asked for stuff to be posted on his own forum?

He's got two eyes.

I'm amazed how he can manage to run a whole company and answer probably so many emails on his own (maybe with a little help?).

Packet loss on the BQM is the telephone line going out for a few minutes.

I took these pictures and video showing the setup. If there's any indiscrepancies let me know?

Sky Line goes from this pole to the premises (this pole goes back to the exchange I think)
http://img200.imageshack.us/img200/8374/img0369wf.jpg

This is the pole of which the high latency line is connected to. It's connected back to the pole above.
http://img691.imageshack.us/img691/6898/img0370iz.jpg

Faulty latency line connected to the premises:
http://img829.imageshack.us/img829/8786/img0371at.jpg

Again pole line going to premises:
http://img19.imageshack.us/img19/8453/img0372mv.jpg

Coming down the side of the building into the room:
http://img97.imageshack.us/img97/316/img0373j.jpg

Video showing inside of where it comes into premises:
http://img846.imageshack.us/img846/5015/file23961i.mp4

It then goes across underground - this is the cables in the box it's connected to:
http://img820.imageshack.us/img820/4200/img0376z.jpg

Connected to master socket:
http://img690.imageshack.us/img690/8333/img0377ti.jpg