Might be why they used the blue, snapped the white off when stripping the cable back, easy to do when you use a stanley knife, oh it doesn't matter say's the (guess but..) electrician.......

5 whites - 5 coloured.

Definitely not twisted, took a sample of the cable used. I'd post it but my stupid iPhone isn't working.

Sounds about right. Time to strip back the cable a bit to have a look then.

Trust me it will be, the twist is VERY slight but it is there.

In reply to a post by jdowning640:

5 whites - 5 coloured.

Definitely not twisted, took a sample of the cable used. I'd post it but my stupid iPhone isn't working.

Switch it off and on....

In reply to a post by jdowning640:

This is the incoming cable from the pole:
http://img810.imageshack.us/img810/5653/img0383rl.jpg

Jack - can you confirm that the orange and white wires are coming from the pole, and the orange and blue wires are going into the house? Would you say that these are the only wires that are "active"?

In one of your earlier posts you gave us a picture of the room in which this particular "junction box" is located. The picture showed a lot of electrical equipment, isolators etc. Could you show us this again.
VMTs

Wagstaff

Confirmed that here http://forums.thinkbroadband.com/general/t/3986744-c...

The switchgear pics are here http://forums.thinkbroadband.com/general/t/3967223-c...

Edited by deleted (Tue 29-Mar-11 22:52:22)

In reply to a post by BatBoy:

Confirmed that here http://forums.thinkbroadband.com/general/t/3986744-c...

As far as I can see, there are only four "active" wires - the orange and white coming from the pole and the orange and blue going into the house.
Is that how you see it?

Wagstaff

Yeah, and the orange/blue are not a twisted pair. According to Rockh the cable has all the colours paired with a white..

But should there be two oranges going in to the same connecting thing?
Just off the phone with my BT engineer friend and he's taking a look tomorrow at it. But the major thing is... could this really be a problem which affects packet loss & latency?

And could anyone tell me why on my BQM (http://www.thinkbroadband.com/ping/share/239b8301ea0f6ea6263677a83c774d13.html) it shows ok latency but massive maximum latency. Is this just spikes in ping?

Thanks for all your help

Jack