In reply to a post by jdowning640:

But should there be two oranges going in to the same connecting thing?
Just off the phone with my BT engineer friend and he's taking a look tomorrow at it. But the major thing is... could this really be a problem which affects packet loss & latency?

And could anyone tell me why on my BQM (http://www.thinkbroadband.com/ping/share/239b8301ea0f6ea6263677a83c774d13.html) it shows ok latency but massive maximum latency. Is this just spikes in ping?

Thanks for all your help

Jack

Yes, two oranges are ok. It's the blue that's wrong - should be white.

I can't understand the BQM, I use f8lure instead.

In reply to a post by BatBoy:

Yeah, and the orange/blue are not a twisted pair. According to Rockh the cable has all the colours paired with a white..

So who ever's done the connections has cut away the white wires from each pair.
And what should be there is:-

From Pole To JB -
Orange+White & White+White

From JB To House -
Orange+White & Blue+White


Wagstaff

Hi Wagstaff, yep that's correct.

Here's your request - took a min ago:

http://yfrog.com/jbphoto2yvj
http://yfrog.com/nyphoto1zj

Hi

The incoming wire is an overhead wire and is on correct pair Orange/White. Orange is A leg White is B leg

The cable going away which will be greasy to the touch is not correct as it should be White/Blue. White is A leg Blue is B leg

This should be changed at both ends to White/Blue as the incorrect Blue/Orange will be causing problems.

Different cables have different colour codes. There will be twists in it but the 'pitch' may be slight so you need to strip back a bit to see which white is twisted with the blue.

If you can't suss it out, It's time to call in a visit from a telephone engineer. You have split pairs an irregular joint box and bare twisted ends - this is not a professional install.

Nah, different colour codes.

Incoming pair 1 is Orange A - White B
Outgoing pair 1 is White A - Blue B

Outgoing cable needs to be changed to white/blue at both ends.

the confusion is that there will be only one white wire incoming but 5 white wires outgoing.

So the outgoing cable will need to be cut back a bit to find the right white wire twisted around the blue albeit at a very light pitch.

His BT mate will be able to sort it out. I would expect higher synch as a result too, depending how long the split cable is.

Edited by deleted (Tue 29-Mar-11 23:20:48)

Excellent, thanks

Post deleted by Wagstaff

In reply to a post by jdowning640:

Hi Wagstaff, yep that's correct.

Here's your request - took a min ago:

http://yfrog.com/jbphoto2yvj
http://yfrog.com/nyphoto1zj

Thanks for the photos, Jack.

I've always thought that the proximity of those thick electrical cables would have a detrimental effect on the data cables - especially where they run parallel to one another. When the BT engineer visited some time ago, did he make any comment about the electrical equipment?

Wagstaff

Thanks so much - will try it out tomorrow but I'm running low on cable so I'm going to just have to test out the white cables one by one. You're a great help.

Hi Wagstaff, thank you also for your contributions

Oddly, no... although I did try cut the power to the whole building and all those switches and it had no effect. There's not that much noise on the phone line to be honest.

There's been about 6 engineers out, none of them have commented. It could possibly be a factor though could it be causing high latency?