Well my BT engineer friend was over (I disconnected the internet to identify it as you can see in red). He said there was a problem at the pole (which he unofficially went up and sorted it out) although thanks to you guys who identified that there was a problem with the internal wiring, he also fixed this issue which he said would majorly affect the broadband.
I think I'll wait for just a bit longer just to ensure that everything is OK.



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