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Standard User deleted
(deleted) Fri 15-Apr-11 14:02:30
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Re: My Broadband Connection Speed and expectations


[re: ian72] [link to this post]
 
Hi and thanks

I get on well with my nextdoor neighbour and will have a chat with him this weekend. he's been away this week and his kids didn't know.

Yeah am trying to build a picture so i can present a reasonable case to BT if needed.

James

Edited by deleted (Fri 15-Apr-11 19:47:59)

Administrator MrSaffron
(staff) Fri 15-Apr-11 14:06:00
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Re: My Broadband Connection Speed and expectations


[re: deleted] [link to this post]
 
100 to 200m cable to get around inside the exchange building is not unusual, and anyone who has done a wiring job for a large ethernet install will know how easy it is for cable lengths to be less than optimum.

The speed code is nothing to do with BT optimising routing of phone cables or reducing their lengths, it is simply about giving you an estimate of the speed your line may achieve at the time of ordering.

As for reducing target noise margin, you need to talk to the ISP support team, if after a few weeks of stability the automatic systems have not reduced the target margin.

You have little recourse, as BT is well within its rights to say, this is the best we can reasonably acheive and if not good enough you have a choice

1. Take it
2. We turn off the service say goodbye, and mark the line as not suitable for xDSL services.

Ofcom says that all a BT phone line has to support is phone calls and a 28Kbps internet connection using a dial-up modem.

If I recall you said this was a new build, and it may be something as simple as all the cabling going a direct to your area was already in use, but spare capacity was available on other cables that took a longer route. Remember that until ADSL appeared the distance a phone line travelled was largely irrelevant.

A choke point such as a bridge/river/railway line/motorway all add complications and often drastically affect cable routing.

maps.thinkbroadband.com can give you an idea of what neighbours report, and if the the estimated speed points (one per postcode) can suggest whether you are barking up the wrong tree.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User wolvesmad
(fountain of knowledge) Fri 15-Apr-11 14:06:25
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Re: My Broadband Connection Speed and expectations


[re: deleted] [link to this post]
 
Jimmy, I kind of feel your pain.

I live 1.56 km from my exchange and can get 5Mb. My attenuation is 50db and I literally have no idea how my line can be so long. It must go around every estate around here and then eventually arrive at mine.

I saw BT feeding loads of cable into the floor by the cab the other day. I should have asked how long our E Side is.

According to the Be* checker our line is 5.4Km long.

Not sure if they are still providing that service though.

-

xilo.net Office 8Mb


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Administrator MrSaffron
(staff) Fri 15-Apr-11 14:11:33
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Re: My Broadband Connection Speed and expectations


[re: wolvesmad] [link to this post]
 
Be checker was invariably wrong, with figures wildly wrong.

Attenuation is the best guide. Obviously if aluminium cables are present the attenuation per km is a lot higher.

If BT were to try and optimise routing of cables with respect to xDSL cable lengths then not sure the councils would accept the amount of duct work changes needed.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Mon 18-Apr-11 18:53:33
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Re: My Broadband Connection Speed and expectations


[re: MrSaffron] [link to this post]
 
Latests Speedtester results in. (This was done peak time)

Test1 comprises of Best Effort Test: -provides background information.

Download Speed
1379 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1379 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1792 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1500 Kbps

I'll continue to monitor, though i still want to get my SNRM sorted. I need also to see what happens with my Line Attn at 63dB it is to high i think. I'll hope that thats comes down soonish. Thanks for the advice all!



James
Standard User XRaySpeX
(knowledge is power) Mon 18-Apr-11 22:23:05
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Re: My Broadband Connection Speed and expectations


[re: deleted] [link to this post]
 
In reply to a post by JimmyW77:
I need also to see what happens with my Line Attn at 63dB it is to high i think. I'll hope that that comes down soonish.
Attns. never come down of their own accord; only with some deliberate improvement to house wiring.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
Standard User deleted
(deleted) Mon 18-Apr-11 23:17:31
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Re: My Broadband Connection Speed and expectations


[re: XRaySpeX] [link to this post]
 
Ah ok, i am clearly getting confused. I was under the impression that BT reset that over a 15 -30 day period. I know SNRM changes and fluctuates so it must be that that BT changes (When i say BT i mean the exchange equipment), however i thought that as I am running with no extensions at all (No bell wire either) that it would also improve.

Obviously got myself in a muddle.
Moderator billford
(moderator) Mon 18-Apr-11 23:26:40
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Re: My Broadband Connection Speed and expectations


[re: deleted] [link to this post]
 
Attenuation is basically a measure of how much of the ADSL signal is lost from when it leaves the exchange to when it arrives at your modem's input port.

Quite a few things can have a secondary effect on it, but the factor with by far the largest effect is simply the length of the cable.

~~~~~~~~~~~~
Bill

[email protected] _______________Planes and Cars and ..._______________BQM
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(knowledge is power) Mon 18-Apr-11 23:33:27
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Re: My Broadband Connection Speed and expectations


[re: deleted] [link to this post]
 
You have, but this is the 1st time you've shown it.

OK, BT DLM messes about with your NM and therefore your Sync. but it doesn't touch your attn. which is determined solely by your physical line, principally by its length, which you seemed to understand previously.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
Standard User deleted
(deleted) Tue 19-Apr-11 00:08:16
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Re: My Broadband Connection Speed and expectations


[re: XRaySpeX] [link to this post]
 
Yeap all clear again in the head now. Long Monday, heavy weeked - slow James.

Thanks for being gentle, and again for everyones input.

James
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