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Standard User burakkucat
(regular) Fri 20-May-11 19:18:57
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Re: Continued - Latency / DNS Problems


[re: deleted] [link to this post]
 
In reply to a post by jdowning640:
Right - engineer was here today at 8am and said there was nothing wrong with the line and that "noise is normal".
Big sigh. I hope that what he said was that your line's sound "is normal" and not that "noise on the the line is normal". wink

Can't believe this! Has been going on for months. Monthly bill = £160 (that includes unlimited landline calls, £160 all on mobile calls) yet my VoIP provider is just £45 for everything!
Ouch! frown

So still no progress.

-----------------------------------------------------

100% Linux and, previously, Unix.
Standard User deleted
(deleted) Fri 20-May-11 21:25:08
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Re: Continued - Latency / DNS Problems


[re: burakkucat] [link to this post]
 
He did say you'd get a slight humming sound if you're 3km from exchange crazy

Getting my ISP and my VoIP provider to have a look into it. It's mad!
Standard User RobertoS
(sensei) Fri 20-May-11 21:54:20
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Re: Continued - Latency / DNS Problems


[re: deleted] [link to this post]
 
What speeds, (connection and throughput), do you get?

Just that it only needs one engineer, (perhaps not fully independently), to declare your line not suitable for broadband, and you are dead. No broadband at all. As far as I know with no possibility of appeal.

So be careful.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.


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Standard User deleted
(deleted) Fri 20-May-11 22:00:01
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Re: Continued - Latency / DNS Problems


[re: RobertoS] [link to this post]
 
DownStream Connection Speed 6432 kbps
UpStream Connection Speed 832 kbps

http://www.speedtest.net/result/1305156620.png

What do you mean Roberto? Isn't it made compulsory by the government for everyone to have an internet connection (at least in NI)?
Standard User Zarjaz
(knowledge is power) Fri 20-May-11 23:15:59
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Re: Continued - Latency / DNS Problems


[re: deleted] [link to this post]
 
Isn't it made compulsory by the government for everyone to have an internet connection (at least in NI)?

err... no.

Standard User deleted
(deleted) Fri 20-May-11 23:16:55
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Re: Continued - Latency / DNS Problems


[re: Zarjaz] [link to this post]
 
well for business' the department of rural development said that they must have some form of broadband
(atleast 2Mbps specifically)
Standard User burakkucat
(regular) Fri 20-May-11 23:55:27
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Re: Continued - Latency / DNS Problems


[re: deleted] [link to this post]
 
In reply to a post by jdowning640:
well for business' the department of rural development said that they must have some form of broadband
(atleast 2Mbps specifically)
Am I right in saying your business is a restaurant? And is the line registered in your business' name, as a business line?

Have you tried using a 2Wire HGV2700 (a.k.a. a BT Business Hub)?

-----------------------------------------------------

100% Linux and, previously, Unix.
Standard User RobertoS
(sensei) Sat 21-May-11 00:24:53
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Re: Continued - Latency / DNS Problems


[re: deleted] [link to this post]
 
You may be thinking of this announcement, but I read that as an overall aspiration. Not a legal requirement to supply to "all". Even in England it is possible for any particular line to be ruled out, though I don't know the conditions under which that can happen.

I have seen at least two people here in the last few years complaining to BT time after time about their line, until an engineer just called time on it.

Having said that, I don't expect you are anywhere near that point. But you need to be aware it can happen, at least on the mainland.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User deleted
(deleted) Sat 21-May-11 00:55:54
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Re: Continued - Latency / DNS Problems


[re: burakkucat] [link to this post]
 
Yep restaurant & accommodation kinda' thing.

I have a 2wire (not sure on the model, the latest one that BT Business supplies) however it's on a residential line as that's what they put me on to begin with.
Standard User burakkucat
(regular) Sat 21-May-11 02:47:18
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Re: Continued - Latency / DNS Problems


[re: deleted] [link to this post]
 
In reply to a post by jdowning640:
Yep restaurant & accommodation kinda' thing.

I have a 2wire (not sure on the model, the latest one that BT Business supplies) however it's on a residential line as that's what they put me on to begin with.
My only suggestion, here, would be to tell you ISP that you are trying to run a business and the residential service with which you have been provided is not coping . . . your business is suffering, as a consequence.

If needs be, see if your local MP would be willing to ask questions in the right places.

-----------------------------------------------------

100% Linux and, previously, Unix.
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