Then you need to take it up with the developer who made the agreement.

Arrangements like this are not uncommon and I think T5 at Heathrow has something similar, but with BT locked out.

The reasoning is that the developer has the responsibility to bear the cost of services/infrastucture to be installed, but in an effort to reduce these costs, they offer exclusivity deals (usually for a fixed period) to providers in return for them paying for the cost of installation instead.

At least with BT providing the network you have a choice of ISP's and telephone providers. If/when VM do the same, people only have a single choice.

I would guess that developers don't pay to install Openreach plant and that they usually get paid to install the ducts and boxes which are supplied by Openreach 'newsites'. I doubt there is any exclusivity incentive as the rates are fixed and non-negotiable in accordance an agreement with the House Builders Federation.

Edited by deleted (Sat 28-May-11 14:09:10)

In reply to a post by worldofadsl:

BT is an absolute joke and should be ashamed of their [censored] poor broadband services. Why anyone who lives in a Virgin Media area has xDSL is beyond me!! I have just had to move back to BT from Virgin because my new property does not support Virgin. Its like going back in time 10 years. I live 400m from my exchange and still only get 19mbps on ADSL2+.

FTTC is another dead dog... <b>up to</b>40mbps wow! I had 50mbps nearly 3 years ago on Virgin and 100mbps is being rolled out already.

Get your act together BT and stop releasing huge profits and holding this country back in the dark ages!

The number of people who can actually get 19Mbps via DSL is so small that you're, er, very lucky I'd hazard a guess at less than 0.5%.

The trick is: never, ever move out of a cabled area. When moving, make sure the place is already cabled, or if not, check with them by phone especially if there's anything odd about the building (private development/gated, wayleaves, high rise flats)

If you do move out of a cabled area then you're at the mercy of trying to get broadband shoved down a phone line. Move another mile out from the exchange and you might see maybe 8Mbps, one more mile and you'll be lucky to get broadband at all (maybe 2 or 3 meg). Whilst still remaining in a built up urban area, not the middle of nowhere.

It's always been like this - it's just that when you've had cable, your expectations are set higher than if you've had to put up with DSL. BT have only just woken up to broadband this year but it will be a very long time before their network will get anywhere near competing with cable's performance, because on current plans, the intention isn't even to do that as you state.

BT is a phone company that can provide internet connectivity and sometimes broadband. If you want broadband guaranteed and decent speeds, you need to live somewhere with a broadband network.