I'm more than happy to switch provider and have also been looking at Xilo LLU. Would it be correct to presume that if I swap from Virgin to Xilo (or some other ISP) and they are both buying the LLU connection from C&W at my exchange, I would essentially end up with the same physical connection as before in the exchange, but what I would gain is better support etc?
The connection between the house and exchange will stay exactly as-is as the copper line and port used at the exchange, if on Virgin's LLU service, won't change.
Matt



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