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I think it's BT's fault because I had many problems with them (they changed my number themself, I didn't have broadband for 2-3 weeks and alot more problems with being on the phone for 2-3 weeks to fix all these problems...)
As my line can handle 6 mbps atleast due to Virgin line speed checker, they should be able to give me that speed because as I have read in their site, they give you the max speed possible on your line and is the #1 and speediest provider in UK.
One more thing: If I want to make switch, is it better that I keep my BT phone line or just switch that to TalkTalk/Virgin (wichever i'm gonna get) too? How much time will it take to switch telephone line + broadband to another provider like from the BT I have to Virgin? In Virgin's site, I have read this thing:
"Switch to Virgin Media - in 3 easy steps
It couldn't be simpler!
You don't need a MAC code
You can normally keep your BT phone number and stop paying BT line rental
You won't be without your broadband, TV or phone
We can install all your services in one go!
Plus, you could save money with our great value bundles"
Is that "You won't be without your broadband, TV or phone" true? Does it make the switch faster if I keep my BT line? And if I do keep it, does it affect my broadband speed cause right now one of the BT mess ups that still remain is that they think i'm still on my old number.
By the way, wich is better: Virgin or TalkTalk? (I know Virgin speed is #1 in UK but I want to know what existing customers think, i'm talking about all the important factors e.g. good customer service, speed and other stuff)
Sorry for asking too many questions, i'm lost & confused a bit.
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