Virgin Cable is not and will not be available at the Marina. We have made three efforts over the last 10 years to get them interested; the last was in March when they sent a deputation of three people to a meeting at the Marina offices but they have not responded to our requests to re-examine provision here.

Can you please recommend a third party engineer then? I don't want someone that is unexperienced or has no knowledge to mess the wires in my house and make me pay alot more instead of saving.

As cable broadband is not available in Brighton Marina, for the phone line ADSL in my area wich ISP do you recommend? (In terms of speed, reliability and customer service)
1- Virgin
2- Sky
3- TalkTalk
4- Stay with BT?!

As I said earlier today, I'm happy to pop over from Collingwood Court with my test set and Krone tool in hand to see if we can sort this out. No charge, no promises and no liability though.

Edited by deleted (Thu 15-Sep-11 11:54:49)

To be honest, if getting 1.7Meg from speedtests and connecting at the speeds you are, then they are pretty much spot on speed wise.

Thank you very much losip! I will contact you soon... Just one question: Wich ISP provides your broadband and how much speed do you have?

MrSaffron, I think BT is terrible. But at last, you didn't answer my question! Wich ISP should I switch to for phone line broadband is still a question for me...

No no no. He can do much better. I'm just across the street and connected to the same cabinet and I'm currently syncing at 6105kbps downstream and 888kbps upstream with the thinkbroadband speed test showing 3.6Mbps down (courtesy of my ISP!).

From your line with BT Total
Download speedachieved during the test was - 1857 Kbps
IP Profile for your line is - 2042 Kbps

Unless you can improve the connection speed no other ISP is going to go much faster, or are you saying that speedtests at peak times are a lot worse than this with BT? Alas as peak times coincide with when its dark, it is entirely feasible the bad performance is due to the wiring issues, rather than the ISP. Have fixed a few lines for neighbours where once working cleanly they were surprised how much better browsing felt, and not just getting faster speed test results.

From list of ISP's

Virgin over a telephone line - avoid like plague
Sky - if their LLU you MUST take their telephone line rental now, i.e. full LLU, but service is good
TalkTalk bad reputation for phone support, and full LLU to, but does work pretty well.
BT to be honest, every one hates them, but on the line I have access to it works as well as any other.

There are 100's of other providers that could be mentioned, they might cost more, but offer different things.

Yes losip is correct. My line is capable of alot better than this...

losip, can you please say wich ISP does provide your service?

I only have experience of one ISP because I'm so pleased with them that I've been with them since the last century. That's PlusNet who are owned by BT and use BT Wholesale infrastructure but they're run like a small company who cares. Yes, they have problems from time to time but so does every ISP. If you want to sign up with them let me know and they'll give me 25p a month off my sub!

Spot on for the speed he is connecting at, sorry if not obvious from the post