Speed issues

I am on AOL broadband.

The speed has been slowly dropping for a couple of months now. It used to average at 8Mbps (the advertised speed) but now is never more than 2Mbps. It's all rather odd. I got a new modem router this month and replaced all of the cables. The same speeds are reported by the new modem router.

AOL is the only operator at my local exchange which has its own equipment; the rest use BT.

You will find my current settings below.

ADSL Link Downstream Upstream
Connection Speed 2515 kbps 423 kbps
Line Attenuation 33.5 db 15.9 db
Noise Margin 11.8 db 11.5 db

Protocol: PPPoE
Encapsulation: LLC
VPI: 0
VCI: 38

I would like advice on improving the connection speed or how to enquire about this problem at AOL without being told a load of nonsense about ethernet cables.

- David

Please accept my apologies for an error in my previous post. AOL are not the only LLU operator at my local exchange now apparently; I just checked SamKnows.

- David

While we think about it, please can we have the link to what samknows says?

http://www.samknows.com/broadband/exchange/NSBLG

- David

What ADSL Mode is the router running? You'll need to Telnet into it; see here http://www.kitz.co.uk/routers/netgeardg834_interleav...

Which Netgear router is that?

Which AOL package are you on? One of the "up to" 8 Meg ones?

Have you tried plugging your router into the test socket within modernish BT master sockets? It may rule in/out your internal wiring as a problem.

See http://www.dslzoneuk.net/socket.php?type=html

In reply to a post by XRaySpeX:

What ADSL Mode is the router running? You'll need to Telnet into it; see here http://www.kitz.co.uk/routers/netgeardg834_interleav...

Which Netgear router is that?

Which AOL package are you on? One of the "up to" 8 Meg ones?

It's the Netgear DGN2200. At the link you provided I can't find any specific information on how to do Telnet on a DGN2200, and I lost the note I had of the chipset. The package I am on is line rental, calls and broadband "up to" 8Meg.

In reply to a post by john2007:

Have you tried plugging your router into the test socket within modernish BT master sockets? It may rule in/out your internal wiring as a problem.

See http://www.dslzoneuk.net/socket.php?type=html

No I have not. It's one of those annoying new ones with a built-in ADSL filter.

It should still be possible to remove the faceplate and access the test socket inside .

In reply to a post by Anonymous:

In reply to a post by XRaySpeX:

What ADSL Mode is the router running? You'll need to Telnet into it; see here http://www.kitz.co.uk/routers/netgeardg834_interleav...

Which Netgear router is that?

Which AOL package are you on? One of the "up to" 8 Meg ones?

It's the Netgear DGN2200. At the link you provided I can't find any specific information on how to do Telnet on a DGN2200, and I lost the note I had of the chipset. The package I am on is line rental, calls and broadband "up to" 8Meg.

Further to this I followed the instructions after confirming once again the chipset and apparently the router does not allow this.

- David