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Anonymous
(Unregistered)Thu 22-Dec-11 19:39:53

CCSFI - BT query

[link to this post]

What is a CCSFI enabled outcome to a BT problems? Thanks in adavnce for any answers. Maurice.

RobertoS
(sensei) Thu 22-Dec-11 20:07:58

Re: CCSFI - BT query

[re: Anonymous] [link to this post]

No idea what the CC might be, but SFI could be (it is a BT term) Serious Fault Investigation/Investigator. Does that sound feasible?

My broadband basic info/help site - www.robertos.me.uk
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cheshire_man
(knowledge is power) Thu 22-Dec-11 21:57:48

Re: CCSFI - BT query

[re: Anonymous] [link to this post]

A quick Google gave Customer Controlled Special Fault(s) Investigation here on page 4.

Edited to correctly capitalise.

Tony

Edited by cheshire_man (Thu 22-Dec-11 21:58:27)

RobertoS
(sensei) Thu 22-Dec-11 22:37:19

Re: CCSFI - BT query

[re: cheshire_man] [link to this post]

In reply to a post by cheshire_man:
A quick Google gave Customer Controlled Special Fault(s) Investigation here on page 4.

Edited to correctly capitalise.

Good find. I googled but not so thoroughly. Posting to say that I couldn't get "Charge-Coupled" out of my mind, which was clearly wrong. Shocking!

Zarjaz
(knowledge is power) Fri 23-Dec-11 17:17:34

Re: CCSFI - BT query

[re: RobertoS] [link to this post]

No idea what the CC might be, but SFI could be (it is a BT term) Serious Fault Investigation/Investigator. Does that sound feasible?

Special Fault Investigation. I've not come across the CC bit before either, but basically an appointed broadband fault, raised by the CP for Openreach to visit.

Zarjaz

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