Sorry Bob - what's the PN portal please?

I thought that was what they called it. Control panel perhaps?

Anyway, (you'll need to log in) - https://portal.plus.net/my.html?action=data_transfer...

Ah - I'm with Zen ...don't think I've seen that info there ..or is it?

D'oh! .

Dunno. It doesn't really matter at this stage. Is there a User/Customer control panel/centre or anything sounding similar though? If so, have a browse around it.

Yes - that's where I get the line profile updated info from.
I'll go and have another look, but can't recall having seen that info anywhere

No, that's the only line data shown in the account info area.

Edited by deleted (Thu 19-Jan-12 23:44:03)

It's OK, I just had a mental blackout! Getting quite frequent .

That figure is the BT IP Profile. It should agree with what the BT Speed test says, and at the moment appears to do so, as it should be around 88.28% of the connection speed. It is.

Yes - I did a BT test on 15th and it showed the same figures.
It all seems to be working well since you had me 'untick' a few things

I can't get my head back in work mode, and getting way behind! ...never used to be like this!
Never mind, perhaps I'll wake up full of motivation, inspiration and energy tomorrow!

Thought I'd stick with this thread as this is relevant.

We just had a half hour power cut (whole area: network fault).
The router re-synced and I checked the stats which show a new, higher sync rate down, and only 2.3-2.6 SNR down:

DMT Status No Defect
Operational Mode ADSL2+
Upstream 1087
Downstream 8652
SNR Margin(Upstream) 5.7
SNR Margin(Downstream) 2.3
Line Attenuation(Upstream) 22.7
Line Attenuation(Downstream) 45.5

Then I did a couple of Speedtests: 7.41 & 7.50 (up from the previous 6.7 after ADSL2+ upgrade)

Then I did a BT test:
Download Speed
4636 Kbps

0 Kbps 7150 Kbps
Max Achievable Speed

Download speed achieved during the test was - 4636 Kbps
For your connection, the acceptable range of speeds is 2000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8652 Kbps(DOWN-STREAM), 1087 Kbps(UP-STREAM)
IP Profile for your line is - 7633 Kbps

2. Upstream Test: -provides background information.

Upload Speed
901 Kbps

0 Kbps 1087 Kbps
Max Achievable Speed

>Upload speed achieved during the test was - 901 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1087 Kbps

That down speed did not tally with any of four online speed tests done on two different sites. Lowest of the four was 7.4

http://www.speedtest.net/result/1726246924.png

So, apart from the difference between the speedtest results and the BT test, is that down SNR of around 2.4 OK?
Perhaps I should do another BT test tomorrow.

I would say that at some point the DLM has decided your line is stable, (a single power cut should not change its mind), and has lowered the target noise margin to 3dB. A drop of 0.7dB within minutes at this time of night is quite normal. It may even have risen a fraction since. Have a look .

Assuming I'm right about the 3dB target margin, I suggest during daylight tomorrow read stats, disconnect/reconnect, and read again. Let's see what happens. I forecast an even higher sync .

If it is resetting target margins that quickly however, that is something else new and important. It would be great to see it confirmed tomorrow.

Edit - on reading back in the thread, it's a normal sort of timespan for a noise margin drop.

Edited by RobertoS (Mon 23-Jan-12 23:37:05)

Do you know exactly when the power supply was restored? Was it in the daylight hours?

I'm surprised your SNRM is that low. Was it in darkness when you collected that stats?

For maximum sync speed, it may be worth your while to instigate a re-sync during daylight hours -- between 1100 and 1300 hours, preferably.

Edit: I see Bob has already replied whilst I was composing this post.

Edited by burakkucat (Mon 23-Jan-12 23:38:30)